Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Justin Ward

Medina,New York

Summary

Well experienced with a background working in fast-paced environments moving merchandise of diverse sizes and types. Keeps work areas neat with strong housekeeping skills. Organized, dedicated and focused on going above and beyond requirements to contribute to team success.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shipping Associate

Liberty Pumps
04.2023 - Current
  • Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
  • Operated equipment such as forklifts and pallet jacks to move outgoing shipments to loading area.
  • Assisted staff in shipping processes such as proper handling and storage.
  • Inspected merchandise and sent damaged pieces for repair before shipment.

Order Processor

Liberty Pumps
03.2022 - 04.2023
  • Processed customer orders in line with established policies and procedures.
  • Examined orders to confirm accuracy, completeness and adherence to customer requirements.
  • Developed and implemented strategies to increase efficiency in order processing.
  • Assisted customers by providing tracking information and resolving shipping or merchandise issues.
  • Communicated with customers to address order inquiries, changes and cancellations.
  • Consistently managed over 65 calls per week while simultaneously entering orders.

Floor Associate

Valu Home Centers
07.2020 - 07.2022
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Answered questions about store policies and addressed customer concerns.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Education

Bachelor of Science - Finance

Brockport University
Brockport, NY
05.2025

Associate of Applied Science - Business Administration

Genesee Community College
Batavia
08.2022

Skills

  • Materials Storage
  • Outgoing Shipments Oversight
  • Industry Best Practices
  • Review Orders
  • Operational Efficiency
  • Excellent Customer Service
  • Cash Handling
  • Hospitality and Accommodation

Certification

  • Forklift Certified - May 2023-Present

Timeline

Shipping Associate

Liberty Pumps
04.2023 - Current

Order Processor

Liberty Pumps
03.2022 - 04.2023

Floor Associate

Valu Home Centers
07.2020 - 07.2022

Bachelor of Science - Finance

Brockport University

Associate of Applied Science - Business Administration

Genesee Community College

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Justin Ward