Justin Weis
Fayetteville,WV
Summary
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Direct Support Professional
ResCare
05.2023 - 02.2024
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
- Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
- Transported clients to medical and dental appointments to provide support.
- Developed rapport to create safe and trusting environment for care.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Recorded status and duties completed in logbooks for management.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Completed regular check-ins and progress report for each client.
Satellite Installation Technician
Appalachian Mountain Satellite
01.2017 - 01.2023
- Improved customer satisfaction by providing efficient and accurate satellite installation services.
- Enhanced system performance for clients by conducting thorough diagnostics and troubleshooting of satellite equipment.
- Ensured timely completion of projects by managing work schedules effectively.
- Maintained optimal signal strength for customers with precise dish alignment and positioning.
- Reduced service call-backs through meticulous installation procedures and attention to detail.
- Maximized customer satisfaction by addressing questions and concerns promptly during installations.
- Contributed to company growth by consistently meeting or exceeding monthly installation targets.
- Conducted regular maintenance checks on satellite systems, ensuring consistent reliability for customers.
- Adhered to industry safety standards while working at heights, minimizing risk of accidents during installations.
- Developed long-lasting relationships with clients through excellent communication skills and professional demeanor.
- Provided clear instruction on system operation to clients, ensuring they understood how to utilize their new satellite equipment effectively.
- Utilized proper tools and equipment for each job, maintaining a well-organized work vehicle for efficiency purposes.
- Consistently met deadlines under pressure while maintaining high-quality workmanship standards in a fast-paced environment.
- Optimized client experiences by tailoring custom installations based on individual needs and preferences.
- Effectively troubleshooted issues both onsite and remotely, allowing quick resolution of problems without the need for additional service visits.
- Proactively identified opportunities for upselling additional products and services, contributing to company revenue goals.
- Maintained excellent levels of customer service by efficiently meeting customer needs for all types of satellite systems.
- Set up and programmed devices and educated customers on use.
- Troubleshot and diagnosed issues in order to determine appropriate repair procedures.
- Tested existing equipment for functionality, quickly and accurately diagnosing problems to provide comprehensive solutions.
- Fed cables through access holes, attics and floor spaces.
- Configured internet connections, routers and wireless access for devices.
- Calibrated newly installed and repaired equipment according to customer requirements and package plans.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Coordinated installation of new users and relocations of existing users.
- Responded to service requests during and after business hours.
- Installed and configured new devices and system components.
- Installed wiring, cabling and networking hardware on customer premises.
Education
High School Diploma -
Fayetteville High School
Fayetteville, WVBachelor of Arts - Multidisciplinary Studies
West Virginia University
Morgantown, WV05.2025
Skills
- Behavioral Management
- Patient Management
- Chronic Disease Management
- Indirect Patient Care
- Client documentation
- Direct Patient Care
- Transportation
- Safety Monitoring
- Health and safety requirements
- Compassionate Caregiving
- Crisis Management
- Nutrition
- Patient Care
- Client Support
- Behavior redirection
- Housekeeping tasks
- Progress Tracking
- Team building
- Bedside Care
- Cooking meals
- Multitasking
- Self Motivation
- Organizational Skills
- Service Documentation
- Teamwork and Collaboration
Certification
- Food Handler's Certification
- CPR
Timeline
Direct Support Professional
ResCare
05.2023 - 02.2024
Satellite Installation Technician
Appalachian Mountain Satellite
01.2017 - 01.2023
High School Diploma -
Fayetteville High School
Bachelor of Arts - Multidisciplinary Studies
West Virginia University