Justin White
Morrison
Summary
Accomplished professional with a proven track record at Ajax Turner, excelling in safe driving with a 98 Samsara score. Demonstrated exceptional customer service and time management skills, consistently exceeding delivery performance metrics. Adept at fostering positive client relationships and resolving issues efficiently, contributing to enhanced customer satisfaction and operational success.
Overview
14
14
years of professional experience
Work History
Delivery Service Driver
Ajax Turner
La Vergne TN
09.2020 - Current
- Executed delivery operations while adhering to all safety regulations.
- Mastered navigation systems to enhance efficiency of delivery routes.
- Facilitated efficient loading and unloading of packages to optimize workflow.
- Facilitated effective communication with customers regarding delivery status updates.
- Ensured cleanliness and organization of delivery vehicle to enhance operational efficiency.
- Adhered to company policies for package handling and customer interactions.
- Addressed customer complaints with professionalism by actively listening, providing effective solutions, and ensuring follow-up on successful resolutions.
- Achieved and surpassed performance metrics, including on-time deliveries, positive customer feedback scores, and minimal error rates.
- Executed safe driving practices while navigating diverse routes for timely delivery.
- Enhanced customer satisfaction through timely and accurate delivery management.
Pipe Crew
JKL
Shelbyville TN
10.2019 - 05.2020
- Self-motivated, with a strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Production Team Leader
MAHLE Filter Systems
Murfreesboro TN
03.2012 - 12.2019
- Led production team in achieving operational goals and maintaining quality standards.
- Streamlined workflow processes, enhancing efficiency across manufacturing operations.
- Mentored junior staff on safety protocols and best practices in production techniques.
- Coordinated cross-functional teams to resolve production issues and minimize downtime.
- Implemented continuous improvement initiatives, contributing to enhanced productivity metrics.
- Oversaw daily operations, ensuring adherence to safety regulations and compliance standards.
- Analyzed production data to identify trends and drive strategic decision-making for process enhancements.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Led a team of production workers to consistently meet deadlines and exceed performance goals.
- Improved employee morale by fostering a positive work environment through clear communication and supportive leadership.
Education
High School Diploma -
Riverdale High School
Murfreesboro, TNSkills
Safe driving Averaged a 98 driving score with Samsara app
Punctuality
Positive attitude
Customer service
Time management
Dependable and reliable
Attention to detail
Time management skills
Valid Driver's license
Safe driving record
Customer interaction
Commercial driving
Map reading and navigation skills
Clean MVR
Pre-trip and Post-trip inspections
Valid class A commercial Driver's license
Timeline
Delivery Service Driver
Ajax Turner
09.2020 - Current
Pipe Crew
JKL
10.2019 - 05.2020
Production Team Leader
MAHLE Filter Systems
03.2012 - 12.2019
High School Diploma -
Riverdale High School