JUAN PACHECO JR.
MODESTO,CA
Summary
Transportation professional with extensive experience in complex delivery logistics, recognized for expertise in DOT regulations, and enhancing customer satisfaction. Proven track record in training new hires, maintaining rigorous safety standards, and delivering exceptional service. Proficient in route planning, vehicle maintenance, and time management, ensuring seamless operations and on-time deliveries. Detail-oriented team player, committed to accuracy in all aspects of warehouse shipping and receiving. Reliable professional in transportation, known for high productivity, and efficiency in task completion. Possess specialized skills in route planning, vehicle maintenance, and safe driving practices. Excel at time management, customer service, and adaptability, ensuring seamless operations and client satisfaction. Hardworking delivery driver with several years of experience in warehouse shipping and receiving, including forklift operation, merchandise loading, and maintaining on-time deliveries. Detail-oriented, self-starter, and team player familiar with DOT regulations and order verification processes. Accuracy-first approach to delivery.
Overview
23
23
years of professional experience
Work History
Delivery Service Driver
Restaurant Technologies Inc
Stockton, CA
06.2019 - 02.2025
- Complied with internal process and procedures as well as all local and federally regulated requirements including DOT, OSHA, and HACCP
- Lead driver - aided upper Management with keeping trucks maintained and working order, trained new hires on the Standard Operating Procedures and job expectations, coached other drivers with any issues they had, addressed any issues with the equipment for the oil delivery system
- Provided deliveries and pickups by loading and unloading trucks by pulling hoses and attaching to fill stations and checking tanks inside of customer locations
- Verifying Log information and entering all data into iPhone applications to include hours of service, and customer invoicing
- Communicated with customers to ensure performance is up to standards and the customer’s expectations
- Efficiently and professionally service customers’ needs and train them on the system as needed
- Ensured there are no oil outs and effectively track and report each customer stop
Truck Driver
Van Unen Miersma Propane
Ripon, CA
07.2002 - 04.2019
- Provided prompt, accurate, and respectful support to users, employing high degree of customer-service skill and technical expertise while ensuring customer satisfaction
- Took initiative to learn company internal organizational structure to optimize problem-resolution efficiency
- Applied troubleshooting techniques to verify solutions
- Contributed ideas to improve customer service and suggested ways to interact with customers and remain in the loop
- Frequently resolved issues with little or no supervision
- Quickly learned new tasks and rapidly resolved customer problems
- Delivered fuel to customers on my route in a timely and accurate manner
- Trained new drivers as well as coached them in delivering in an efficient and safe manner
Education
Bachelor of Science - Information Technology/Computer Support
University of Phoenix
03.2013
Associate of Arts - Information Technology/Networking
University of Phoenix
11.2008
Skills
- Troubleshooting
- Problem-solving
- Customer-focused
- Quality commitment
- Effective under pressure
- Communication
- Listening
- Enthusiastic learner
- Grasping new concepts
- Technical skills
- Knowledge of DOT regulations
- Safe driving
- Route planning
- Vehicle maintenance
- Delivery scheduling
- Trip planning
- GPS navigation
- Vehicle inspection
- Safe driving record
- Pre-trip and Post-trip inspections
- Courteous and polite demeanor
- Weather adaptability
References
References available upon request.
Timeline
Delivery Service Driver
Restaurant Technologies Inc
06.2019 - 02.2025
Truck Driver
Van Unen Miersma Propane
07.2002 - 04.2019
Bachelor of Science - Information Technology/Computer Support
University of Phoenix
Associate of Arts - Information Technology/Networking
University of Phoenix
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