Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Justin Woods

Catonsville,MD

Summary

Dedicated Project Engineer with 20 years of experience in IT infrastructure design and administration, specializing in Microsoft and cloud-based solutions. Adept at the execution of large scale infrastructure and cybersecurity projects. Holds multiple IT certifications, including MCSE and CCNA, with a proven track record of delivering projects on time and maintaining client relationships. Proficient in managing and updating network infrastructure and an expert in troubleshooting across various platforms.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Professional Services

Sourcepass
06.2022 - Current
  • Successfully executed key projects on time, aligning with client requirements and organizational transformation goals
  • Provided architectural guidance for technical design, contributing to future state planning
  • Evaluated and influenced product selections and platform strategies
  • Spearheaded transition initiatives, migrating on premise servers to SaaS models and Azure Cloud.

Project Engineer

SSD Technology Partners
06.2012 - 06.2022
  • Designed, implemented, and managed IT infrastructures, aligning with client objectives and project deadlines
  • Served as primary liaison for high-value clients, ensuring continuity of service and project compliance
  • Employed MSP experience to coordinate multi-tiered projects and maintenance tasks.

Field Support Engineer

SSD Technology Partners
10.2007 - 06.2012
  • Delivered both on-site and remote technical support, maintaining network, server, and workstation integrity
  • Implemented server/workstation hardware, operating systems, and conducted upgrades
  • Administered and troubleshoot Exchange Online, on premise Exchange, and diverse networking hardware
  • Managed Active Directory, Group Policy, DNS, DHCP, and various third-party applications.

Network Engineer

Blue Ox Medical Network
09.2004 - 10.2007
  • Provided comprehensive LAN/WAN support to 200+ physicians’ offices
  • Oversaw the expansion and operational integrity of a large-scale frame relay WAN for the health network.

Education

Associate of Science in Computer and Network Engineering -

Delaware Technical & Community College
Wilmington, DE
06.2004

Skills

  • Extensive IT and Cybersecurity Expertise
  • Microsoft Suite: Microsoft 365, Active Directory, PowerShell scripting, SQL Server Management, Hyper-V
  • Cloud Technologies: Microsoft Azure services, Zscaler, Cloudflare
  • Experience with RMM tools: Kaseya, Datto, ConnectWise
  • Networking: Proficient in configuring and managing Cisco and Fortinet routers/switches, firewalls
  • Wireless: Ruckus
  • Project Management and Execution
  • Infrastructure Updates for New/Existing Clients
  • Client Onboarding
  • Troubleshooting and High-Level Technical Support
  • Evaluating IT Solutions and Vendors
  • Documentation Development
  • Remote Desktop/App: Microsoft RDS, Citrix XenApp
  • Hardware: HPE and Dell Servers
  • Disaster Recovery: Backup solutions, business continuity planning

Certification

  • Cisco Certified Network Associate (CCNA), 07/01/12
  • Microsoft Certified Systems Engineer (MCSE), 12/01/09

References

Available upon request

Timeline

Professional Services

Sourcepass
06.2022 - Current

Project Engineer

SSD Technology Partners
06.2012 - 06.2022

Field Support Engineer

SSD Technology Partners
10.2007 - 06.2012

Network Engineer

Blue Ox Medical Network
09.2004 - 10.2007

Associate of Science in Computer and Network Engineering -

Delaware Technical & Community College

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Justin Woods