Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
COURSES
Timeline
Generic

JUSTIN ZACCHI

BREWSTER

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Professional with strong background in enhancing customer experiences. Skilled in communication, problem-solving, and relationship management. Effective team collaborator with results-driven mindset, adaptable to evolving demands and priorities. Consistently reliable and focused on driving impactful outcomes.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Airside Experience Specialist

Signature Aviation
07.2025 - Current
  • Work as part of a team to conduct airside operations safely and efficiently in accordance with established policies and standard operating procedures (SOPs) ensuring efficient and accurate communication through various methods to accomplish operational tasks.
  • Collaborate, cooperate, and work closely with all team members, guests, clients, vendors, and aircraft crewmembers to ensure service needs are met. Services include, but are not limited to, fueling, de-icing, lavatory, ground power and potable water services, parking, marshalling, wing walking, delivering catering and towing.
  • Proactively prepare for arriving/departing aircraft, identify and perform open job tasks, and immediately speak up and/or point out observed safety concerns to all stakeholders.
  • Operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, stair trucks, etc.
  • Load and unload luggage and other cargo into/out of aircraft and from/into the PAT, guest vehicle, or other mode of transportation.
  • Provide professional and friendly guest service while exhibiting a positive and helpful attitude to everyone at all times ensuring guests always receive an exceptional experience.
  • Offer safe, convenient, and courteous transportation when driving shuttle vehicle to transport guests, luggage and cargo.
  • Maintain safe, clean, and secure ramps and operations.
  • Fuel handling, including fuel quality control, fuel receipt, inventory and maintaining accurate related documentation.
  • Understand, comply with, and enforce all operational, safety, and guest service requirements for all aspects of the job.
  • Stop work when an unsafe condition or act is likely to cause harm to people, the environment, Company or guest assets, or the Company’s reputation if the work continues. Report concerns to the appropriate manager and cooperate in addressing the unsafe act or condition.
  • Follow emergency response procedures during critical events.
  • Understand, comply with, and enforce all security (physical, cyber and data) protocols as dictated by both Signature Aviation and the airport.
  • Create accurate records pertaining to time worked and activities and services performed.

Probationary Firefighter

Brewster Fire Department
02.2025 - Current
  • Maintained physical fitness levels required for demanding firefighting tasks, contributing to overall team performance.
  • Collaborated with fellow firefighters to perform complex rescue operations during emergencies.
  • Coordinated closely with other emergency services personnel, such as police officers or paramedics, ensuring seamless collaboration during crisis situations.
  • Provided lifesaving first aid to injured individuals on the scene, stabilizing their condition until medical professionals arrived.
  • Improved emergency response times by maintaining a strong knowledge of local geography and routes.
  • Demonstrated adaptability by responding to various types of emergencies, including hazardous materials incidents and natural disasters.
  • Supported incident commanders with strategic planning and decision making during high-pressure situations.

Paintball Referee

Liberty Paintball LLC
05.2022 - Current
  • Prepared fields for gameplay efficiently, allowing for punctual start times and satisfied customers.
  • Improved overall efficiency by assisting in scheduling games and coordinating events for large groups.
  • Maintained an organized playing environment by conducting regular inspections and ensuring field cleanliness.
  • Streamlined registration processes for tournaments, improving participant satisfaction before games even began.

Ramp Agent

Fenix Logistix
12.2024 - 07.2025
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
  • Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
  • Guided aircraft into and out of parking positions using hand signals.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags

Snow Maker

Thunder Ridge Ski Area
12.2024 - 03.2025
  • Managed multiple on-mountain tasks simultaneously while prioritizing deadlines according to resort needs.
  • Assisted in training new team members on proper operation and maintenance procedures for high-quality snow production.
  • Enhanced ski resort safety by producing consistent snow coverage on all trails.
  • Demonstrated commitment to professional growth by attending industry conferences and workshops, staying current on new technologies and techniques in snowmaking operations.
  • Streamlined the snowmaking process by maintaining clear communication with mountain operations teams and other departments.
  • Performed daily inspection rounds to assess potential hazards or breakdowns within the system, ensuring uninterrupted operations.

Line Service Professional /Team Lead

Million Air
09.2023 - 08.2024
  • Greet incoming and departing aircraft
  • Assist in aircraft movement, placement, including towing
  • Fulfill pilot's service requests
  • Conduct shift security checks for FOD, unchocked aircraft, and cones
  • Fuel aircraft at pilot's wishes and provide maintenance assistance
  • Aircraft towing, Pilatus PC-12s and Cirrus SR-22 to G650ER and Globals
  • Ramp Supervising - in charge of a team of 5-7 people
  • JetBlue Commercial Fuelling
  • Westchester County Airport, NY

Ski Instructor

Thunder Ridge Ski Area
12.2021 - 04.2023
  • Taught kids and adults how to ski, including teaching essential skills. Provided ski training and basic skiing instruction to all ages.
  • Instructed beginners and experienced skiers through patience and good communication skills
  • Able to work with special-needs kids
  • Ensure students are in a safe environment while on the mountain
  • Provided good customer service to all customers by providing answers to questions & concerns

Liftee

Thunder Ridge Ski Area
01.2018 - 05.2021
  • Assisted skiers/snowboarders on & off lifts
  • Treat people with respect through good customer service making all feel comfortable
  • Set up lift areas including shoveling snow, checking safety devices, setting up & breaking down fences
  • Checked lift tickets for accurate ticket purchases Ensure that all customers follow safety protocol
  • Constant customer interaction was key in helping younger kids and adults find their way to locations.

Education

Bachelor of Arts - Military History

Iona University
New Rochelle, New York
06.2024

High School Diploma - undefined

Brewster High School
Brewster, New York
07.2019

Skills

  • Media Relations
  • Safety Requirements
  • Training
  • Online Databases
  • Attention to Detail
  • Adaptability
  • User Research
  • Aircraft Towing
  • Ramp Supervising
  • Customer Service
  • Ski Instruction
  • Logistics Coordination
  • Team Leadership
  • Conflict Resolution
  • Project Management
  • Rope rescue techniques
  • Team communication
  • Incident command
  • Fire suppression
  • Vehicle extrication
  • Fire prevention
  • Hazardous materials handling
  • Building inspections
  • Confined space rescue

Accomplishments

  • Able to manage a job while attending college
  • Quickly able to switch from violin to drumming in High School
  • Took up photography
  • Certified for Towing and Pushbacks
  • Certified for Customs and Border Protection duties

Certification

  • NYS Certified Wildland Firefighter
  • NYS Certified UTV Firefighter Operator
  • Certified Aircraft Tow Operator
  • Certified Aircraft Marshaller
  • Certified Aircraft Fueller

COURSES

  • COMPUTER ENGINEERING
  • Putnam-Northern Westchester BOCES
  • Jul 2019
  • COMPUTER GRAPHICS
  • Jul 2018

Timeline

Airside Experience Specialist

Signature Aviation
07.2025 - Current

Probationary Firefighter

Brewster Fire Department
02.2025 - Current

Snow Maker

Thunder Ridge Ski Area
12.2024 - 03.2025

Ramp Agent

Fenix Logistix
12.2024 - 07.2025

Line Service Professional /Team Lead

Million Air
09.2023 - 08.2024

Paintball Referee

Liberty Paintball LLC
05.2022 - Current

Ski Instructor

Thunder Ridge Ski Area
12.2021 - 04.2023

Liftee

Thunder Ridge Ski Area
01.2018 - 05.2021

High School Diploma - undefined

Brewster High School

Bachelor of Arts - Military History

Iona University

Similar Profiles

CREATE PROFILE