Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Justin Zuniga

Los Angeles,CA

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

7
7
years of professional experience

Work History

Trainer

Cinepolis USA
03.2022 - 12.2023
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.

Cast Member

Cinepolis Cinemas
04.2018 - 12.2023
  • Assisted with Concessions sales by working register and providing purchased items to patrons
  • Maintained cleanliness and organization throughout various areas, contributing to an enjoyable atmosphere for guests.
  • Trained and mentored new and existing team members
  • Responsible for unpacking and stocking weekly shipments.
  • Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
  • Supported team members during peak times by taking on additional roles when needed, fostering a cooperative work environment.
  • Implemented problem-solving skills when addressing unexpected challenges or changes within the workplace setting.

Sales Associate/Stocker

Toys R Us
10.2016 - 03.2017
  • Responsible for maintaining and stocking store aisles
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Worked stock room by pulling items needed to fill online orders
  • Assisted customers with loading oversized or heavy items into their cars.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

Kinesiology -

East Los Angeles College
06.2024

No Degree -

Whittier College
Whittier, CA
06.2021

Skills

  • Team Player
  • Strong Customer Service
  • Excel/Word/PowerPoint
  • Able to work flexible schedules
  • Public Speaking
  • Positive attitude
  • Quick learning
  • Leadership qualities
  • Professional Demeanor

Languages

Spanish
Native or Bilingual

Timeline

Trainer

Cinepolis USA
03.2022 - 12.2023

Cast Member

Cinepolis Cinemas
04.2018 - 12.2023

Sales Associate/Stocker

Toys R Us
10.2016 - 03.2017

Kinesiology -

East Los Angeles College

No Degree -

Whittier College

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Justin Zuniga