Justine Armstrong
Registered Nurse
Sparks,NV
Summary
Bachelor of Science in Nursing graduate and multi-state Board Certified Registered Nurse with over three years of critical care experience in an intensive neonatal care setting, delivering high-quality, evidence-based, and holistic care to premature, or health-compromised infants and their families. Additional multi-disciplinary experience with labor & delivery, well-baby nursery, postpartum, and Level IV Children's Hospital units.
Overview
11
11
years of professional experience
Work History
Delivery Driver
DoorDash
08.2023 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Piercing Studio Nurse
Rowan
04.2022 - 06.2023
- Promoting and cultivating a safe, sanitary ear piercing experience in accordance with state, federal, and CDC guidelines.
- Providing customers and guests with an initial ear assessment to ensure proper earring placement and personalized styling.
- Ensuring clean and sterile technique while performing piercing with a hand-pressure device.
- Communicating piercing aftercare instructions to help prevent infection.
- Creating magical and memorable experiences for customers and adding a little more sparkle to the world, one ear at a time!
Staff RN, NICU
Touro Infirmary Hospital
12.2019 - 05.2023
- Initiated critical thinking skills to facilitate emergency response, as well as provide continuous life support to critically ill neonatal patients in a Level III NICU setting, up to six patients.
- Provided comprehensive care for extremely high-risk newborns, including extremely pre-term births as premature as 22 weeks and very low birth-weight infants.
- Assisted with the delivery of newborns and successfully transitioned infants of all gestations (preterm, term, and post-date) in a labor and delivery and operating room setting.
- Managed a 24-bed Level III NICU as a designated Charge RN on night shift for 2+ years.
- Conducted up to hourly assessments of patients' physical, emotional, and psychological needs to inform targeted interventions and support holistic care approaches, while communicating and coordinating with interdisciplinary teams.
- Mentored new nursing graduates and new hires as a preceptor by sharing knowledge, expertise, and best practices to ensure proper patient care and safety.
- Cross-trained in well-baby nursing, transition team, and Level IV NICU at the Children's Hospital facility.
- Implemented basic infant care to neonates and fostered comfort measures, including skin-to-skin contact and breastfeeding support to promote bonding.
- Assisted physicians during procedures (central lines, intubation, chest tubes, circumcision) by preparing equipment, monitoring patient status, and ensuring sterile environments.
- Performed venipuncture to establish intravenous access and monitoring of PIV and IV infusions including, but not limited to: hydration fluids, total parenteral nutrition, and medication infusions.
- Initiation of enteral feedings and management of nasogastric, orogastric, and pyloric tubes.
- Proper knowledge and use of NICU-specific equipment including incubators/double wall isolette and radiant heat warmers.
- Management of care for patients requiring respiratory support by implementing Neonatal Resuscitation Program guidelines, demonstrating an understanding of ventilator support and settings of both intubated and non-intubated patients, and other respiratory devices/oxygen therapies (CPAP, nasal cannula.)
- Performed patient transport during infant deliveries and patient transfers between different hospitalization levels/facilities and coordinated with the transport team.
- Provided evidence-based care to many neonates affected by/diagnosed with Neonatal Abstinence Syndrome.
- Collected blood, tissue, and other laboratory specimens, prepared for lab testing, and monitored and interpreted diagnostic results.
- Managed medication administration orally, IM, IV (peripherally and centrally), and therapeutic response.
- Telemetry and arterial monitoring of NICU patients.
- Managing care of infants requiring phototherapy and exchange transfusions.
- Accurate and timely documentation of patient condition, nursing interventions, and care planning using Epic.
- Provided compassionate bereavement care to infants with congenital disorders, extreme prematurity (incompatible with life), and twin gestations, as well as gave emotional support and resources to grieving parents.
- Maintained clinical competency through ongoing professional development activities such as workshops and certifications related to nursing practice, such as BLS, NRP, STABLE, and unit-guided competency checklists.
Beverage Server
Boomtown Casino & Hotel New Orleans
03.2017 - 11.2019
- Enhanced customer satisfaction by promptly serving beverages and attending to special requests.
- Maintained a clean and organized work environment, ensuring optimal service for patrons.
- Collaborated with bartenders and kitchen staff for seamless service during peak hours.
- Developed rapport with regular customers, fostering loyalty and repeat business.
Hospitality Sales Associate
Fulton Alley
01.2016 - 04.2017
- Managed various front-of-house duties: reservations, food and beverage service, and event planning and production for groups of 2-250+ clients.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming, fun environment in a boutique bowling alley and events setting.
- Trained new hires as for positions as hosts, servers, and food runners.
Hostess, Waitress
Mellow Mushroom Pizza Bakers
12.2014 - 12.2015
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing customer questions or concerns and timely resetting tables after guest departure.
- Performed food and beverage serving duties to guests (up to approximately six to ten tables per section).
- Collaborated with staff to host a weekly trivia and karaoke event to give college students and other locals an opportunity and space to interact, learn, and let loose!
Hostess, Waitress
Chinese King
09.2012 - 07.2013
- Single-handedly managed a dining room with approximately 30 tables by taking orders, providing food and beverage service, and cleaning/resetting tables, as well as food preparation and serving areas.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
- Developed rapport with regular patrons, fostering a sense of community within the establishment.
Education
Bachelor of Science - Nursing
Louisiana State University And A&M College
Baton Rouge, LA05.2019
High School Diploma -
Destrehan High School
Destrehan, LA05.2013
Skills
- Licensed RN by the State of Nevada and Louisiana Board of Nursing
- BLS/CPR Certified
- NRP and STABLE Certified
- Direct Patient Care of Infants, Intensive Care Unit/Critical Care Nursing
- Maternal-Newborn Care
- EPIC Charting & Documentation
- Patient Advocacy
- Precepting and Charge Nurse
- Bereavement/Post-Mortem Infant Care
Timeline
Delivery Driver
DoorDash
08.2023 - Current
Piercing Studio Nurse
Rowan
04.2022 - 06.2023
Staff RN, NICU
Touro Infirmary Hospital
12.2019 - 05.2023
Beverage Server
Boomtown Casino & Hotel New Orleans
03.2017 - 11.2019
Hospitality Sales Associate
Fulton Alley
01.2016 - 04.2017
Hostess, Waitress
Mellow Mushroom Pizza Bakers
12.2014 - 12.2015
Hostess, Waitress
Chinese King
09.2012 - 07.2013
Bachelor of Science - Nursing
Louisiana State University And A&M College
High School Diploma -
Destrehan High School
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