NATALIE YOUNG

• Implemented quality improvement initiatives to enhance patient care processes.
• Analyzed clinical data to track performance metrics and drive informed decision-making.
• Developed and maintained quality assurance protocols to ensure compliance with regulatory standards.
• Facilitated cross-functional team meetings to identify areas for operational enhancement.
• Collaborated with leadership to formulate strategic plans for quality advancement initiatives.
• Evaluated effectiveness of quality improvement projects, making recommendations for future enhancements.
• Conducted comprehensive audits of healthcare processes, ensuring adherence to quality standards and regulations.
• Responsible for ensuring compliance with state, federal, The Joint Commission and other regulatory agency requirements.
• Performs Quality Review of Medical Records including but not limited to: mortality/autopsy reviews, operative and invasive procedures, blood utilization procedures and hospital acquired conditions.
• Analyzes and trends grievance and complaints data and reports findings and recommendations to appropriate committees.

Supervisor: Stephen Eatman

• Collaborated with local organizations to create partnerships that benefit residents and enhance community resources.
• Oversaw budget allocation for community activities, ensuring effective use of resources while meeting program goals.
• Evaluated program effectiveness through resident feedback, implementing improvements to increase participation rates.
• Mentored staff in best practices for community development, enhancing team performance and service delivery standards.
• Managed a team of professionals, providing guidance on project execution and monitoring progress towards goals.
• Ensured compliance with federal, state, and local regulations related to grant administration and program implementation.
• Provided leadership, guidance and support to staff members.
• Analyzed trends and data to inform decision-making and program development.
• I’m especially proud to have served and remain loyal to this community and its employees and residents through the trials imposed by a devastating hurricane that caused extensive damage. I proved to be an effective leader through all stages including evacuation, retention and the return of residents before, during and after the storm. Provided support for the repair of the facility, especially for the resident living spaces.

• Duties include: Marketed to target areas, educating acute care hospitals on LTAC admission criteria. Secured clinical referrals for patient admissions, ensuring alignment with admission criteria. Assess patient referrals through physical examination and history review to determine appropriateness for admissions. Input patient data for clinical authorization for admission. Communicated with admissions staff, physicians, and clinical staff regarding patient history and current medical condition prior to admission. Obtain consents for admission. Communicate with patient families of status of patient admission and patient progress after admission.
• Supervisor: Blair Balsamo
• Facilitated communication between healthcare providers and patients to ensure seamless care transitions.
• Developed and implemented patient education programs to enhance understanding of treatment options.
• Collaborated with interdisciplinary teams to create individualized care plans for complex cases.

• Obtained patient medical histories, conducted physical assessments, entered data into electronic medical records, performed electromyography, verified insurance and obtained preauthorization, and handled various office duties as defined by the Louisiana State Board of Practical Nursing.
• Supervisor: Cretia Guillory
• Administered medications and treatments in accordance with care plans and physician orders.
• Monitored vital signs and documented patient progress to ensure optimal care delivery.
• Assisted in developing individualized care plans through collaboration with healthcare teams.

• Conducted physical assessments, administered medications, performed wound care including KCI and Smith & Nephew Negative Pressure Wound Care application, cared for ventilator patients, and assisted patients with activities of daily living per Louisiana State Board of Practical Nursing guidelines.
• Supervisor: Angie Dugas, RN
• Administered medications and monitored patient responses to treatment plans.
• Assisted in developing personalized care plans for diverse patient populations.
• Conducted routine health assessments, documenting findings accurately in electronic health records.