Uzunma Ayinde

Experienced in healthcare quality, HEDIS abstraction, and customer service for over 7 years. Expertise in quality data abstraction, documentation review, and HEDIS measures compliance. Proficient in EMR systems such as Epic, Cerner, Allscripts, and Member360. Skilled in Microsoft Office Suite (Word, Excel, Outlook) with a background in claims review, provider outreach, and records management. Demonstrated accuracy in identifying care gaps and documenting results. Strong communication and follow-up skills across phone, email, and chat. Working on various HEDIS measures including TRC, COA, COL, HBD, CBP, CCS, IMA, WCC, PPC, and more. Ability to work independently and collaboratively to meet project timelines and quality standards.