Manager/Equestrian Trail Guide
Peacock Hills Equestrian Center
Irvine, California
01.2018 - 04.2018
- Resolved conflicts among staff to maintain a positive work environment.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.