Justine Craig
Topeka,KS
Summary
Hard working, reliable, motivated, quick learning, and willing to add on new skills. I will bring a good amount of energy into any team. I believe workers should strive for high quality performance and production. I am eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. I seek to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Behavioral Health Specialist
Treatment and Recovery Center
Lawrence, KS
07.2024 - Current
- Established trust-based relationships with clients through empathetic listening and non-judgmental communication, fostering stronger therapeutic alliances.
- Implemented cognitive-behavioral techniques to address negative thought patterns and promote healthier thinking habits among clients.
- Used Software to document patient information, progress notes, and treatment plans.
- Oversaw the nightly sanitation of the facility such as Kitchen, Nurses station, hygiene supplies, Patient Units and rooms.
- Assist with patient admissions along with discharges.
- Practice and utilize safety precautions as needed.
- Obtain vitals signs, report abnormal values to Charge
- Train and handle POC labs
Extraction Technician
Moore RMG
Topeka, KS
12.2015 - Current
- Maintain a efficient work speed while assuring production quality
- Cross train in different departments
- Transport materials in between departments
- Maintain a well organized work station
- Assist other departments with sustaining work productivity
- Prepared documents for Data Entry
- Cash Associate
Provider Enrollment Specialist
Gainwell Technology
Topeka, KS
09.2019 - 01.2020
- Entered provider medical license effective dates into enrollment database.
- Conversed effectively with various parties on daily basis using polished interpersonal and active listening skills
- Contacted medical providers to obtain information regarding their application
- Maintained credentials
- Oriented/ trained in HIPPA regulations
- Communicated with people from various cultures and backgrounds on application process.
- Documented all communication with applicants and inputted information into system.
- Followed guidelines when reviewing applicant data to determine eligibility for application approval.
Optometrist Assistant
The Eye Doctors
Topeka, KS
06.2017 - 11.2017
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
- Acquainted patients with procedures and explained purpose of testing to establish consent.
- Collaborated with optometry staff to reach individual and team goals.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Collected and documented patient medical information such as blood pressure and weight.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
Residential Youth Counselor
Florence Crittenton Services
Topeka, KS
08.2017 - 09.2017
- Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal and social skills.
- Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
- Input the days data into the system
- Assist in janitorial duties whereas needed
- Supervise residents throughout night shift
Cash Associate
AGIS Processing Solutions
Topeka, KS
06.2015 - 01.2016
- Handled donation documents along with currency
- Maintain a high level of accuracy while processing work
- Maintain an organize work station
Education
No Degree - Photography
Washburn University,
Topeka,KSHigh School Diploma -
Topeka High School
Topeka, KS05.2014
Skills
- Extractions
- Enrollment Assistance
- HIPAA Regulations
- Critical Thinking
- Microsoft Excel
- Telephone Etiquette
- Data Verification
- Information Updates
- Data Entry and Database Software
- Appointment Scheduling Software
- Youth Crisis Tactics
- Mentoring Youth
- Housekeeping Duties
Timeline
Behavioral Health Specialist
Treatment and Recovery Center
07.2024 - Current
Provider Enrollment Specialist
Gainwell Technology
09.2019 - 01.2020
Residential Youth Counselor
Florence Crittenton Services
08.2017 - 09.2017
Optometrist Assistant
The Eye Doctors
06.2017 - 11.2017
Extraction Technician
Moore RMG
12.2015 - Current
Cash Associate
AGIS Processing Solutions
06.2015 - 01.2016
No Degree - Photography
Washburn University,
High School Diploma -
Topeka High School