Justine Gouvin
Westerly,RI
Summary
Forward-thinking current manager in customer service seeking a long-term career that will be a mutually beneficial fit. Eager to learn new skills and grow while simultaneously utilizing those previously acquired through years of various employers and volunteer work.
Overview
8
8
years of professional experience
Work History
Barista/Manager/Social Media Coordinator
Junk & Java
Westerly, RI
08.2017 - Current
- Created social media content with consistent content and tone.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Developed and maintained relationships with customers and suppliers.
- Assisted in hiring, scheduling, and training.
- Worked alongside of a leadership team to create and improve upon business methods, food and beverages, employee efficiency, and more.
- Handled cash registers as well as counted and prepared till for following day.
Founder, Volunteer Organization
Misquamicut Waste Warriors
Westerly, RI
05.2018 - 05.2020
- Informed community of local and global environmental issues, specifically waste related.
- Organized cleanup efforts involving businesses and community members using social media platforms.
- Offered information on alternatives to single use plastics and eco-friendly options
- Worked alongside similar organizations to push for change of policy on local and state levels
- Attended multiple local government meetings and worked with local and state politicians to instate trash removal at Misquamicut State Beach.
Membership Coordinator
Misquamicut Business Association
Westerly, RI
06.2018 - 03.2019
- Utilized Microsoft Word and Excel to update memberships, payment of yearly dues, and information of all businesses in the association.
- Organized and sent correspondence via email and postal service to all members in regards to yearly dues, upcoming events, recruitment, and more.
- Worked in shared office space following guidelines for filing and organization methods.
- Processed incoming checks and maintained accurate records in Excel databases.
- Assisted in events and seasonal activities hosted by the MBA.
Education
General Studies
Community College of Rhode Island
Warwick, RI05.2025
General Studies
Plymouth State University
Plymouth, NHHigh School Diploma -
Wheeler High School
North Stonington06.2016
Skills
- Problem Solving
- Detail Oriented
- Friendly and Outgoing
- Public Relations/Customer Service
- Microsoft Excel and Word
- Management Experience
- Quick Learner
Accomplishments
Girl Scout Gold Award Recipient
Aramark Scholarship Recipient
Sage College Scholarship Recipient
National Honor Society Member
Timeline
Membership Coordinator
Misquamicut Business Association
06.2018 - 03.2019
Founder, Volunteer Organization
Misquamicut Waste Warriors
05.2018 - 05.2020
Barista/Manager/Social Media Coordinator
Junk & Java
08.2017 - Current
General Studies
Community College of Rhode Island
General Studies
Plymouth State University
High School Diploma -
Wheeler High School
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