Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
JUSTINE HINIKER

JUSTINE HINIKER

North Mankato,MN

Summary

Professional designer with strong portfolio demonstrating creative vision and technical proficiency. Skilled in Adobe Creative Suite, typography, and brand identity development. Known for adapting to varying project demands. Reliable, results-driven, and focused on delivering high-quality visual content. Detail-oriented and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

2
2
years of professional experience
15
15

Customer Service

Work History

Product Operations Manager

Old Navy, Gap
09.2023 - 03.2024
  • Optimized product operations by streamlining processes and implementing best practices.
  • Coached junior team members to develop their skills and advance within the company.
  • Managed a diverse team of professionals, fostering an inclusive work environment that promoted growth and development.
  • Supervised warehouse staff, providing training and guidance to improve overall performance.
  • Created effective communication channels between warehouse staff, management, and customers to address concerns promptly and maintain smooth operations.

Receptionist

Holy Rosary Parish
04.2022 - 06.2022
  • Answered central telephone system and directed calls accordingly.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Troubleshot copy machines and printers and scheduled service as needed.
  • Provided clerical support to by copying, faxing and filing documents.

Patient Care Coordinator

Ultimate Hearing Centers
02.2020 - 06.2020
  • Ended due to company closing due to Covid-19.
  • Worked with patients on fixing minor problems with hearing aids.
  • Taking calls, organizing, and keeping office area clean.
  • Welcomed patients and provided them with customer service and troubleshot, if necessary, schedule, and handle appointments.

Sales Associate

JCPenney
09.2019 - 12.2019
  • Ended due to being a seasonal position.
  • Welcomed customers and offered them assistance where possible, acknowledging customer issues and resolved their problems quickly and efficiently.
  • Organized racks and shelves to maintain store visual appeal and promote specific merchandise.
  • Accepted and processed customer payments in cash, credit cards, and checks, checking for validity.

Education

Graphic Communications

South Central College
North Mankato, MN
12.2024 - Current

No Degree - Elementary/Special Education

Dakota State University
Madison, SD

Skills

  • Leadership
  • Scheduling
  • Organization and Time management
  • Effective Communication
  • Typography design
  • Layout design
  • Adobe creative suite
  • Art direction
  • Design strategy
  • Logo design
  • Logo creation
  • PC and mac platforms
  • Sales expertise

Accomplishments

  • National Engaged Leader Award - 2017 - Dakota State University - Award recognized through The National Society of Leadership and Success.
  • Silver Award - 2010 - Girl Scouts of Minnesota and Wisconsin River Valleys - The highest award a Girl Scout Cadette can achieve. It gives you the chance to show that you are a leader who is organized, determined, and dedicated to improving your community. For my project, I got my troop together and we made blankets for premature babies in the neonatal intensive care unit. It took planning and dedication to get them all finished on time and on budget, but it was a worthwhile experience that was an issue close to my heart.

Certification

  • CPR Certification, Red Cross - 2021
  • First Aid Certification, Red Cross - 2021

Timeline

Graphic Communications

South Central College
12.2024 - Current

Product Operations Manager

Old Navy, Gap
09.2023 - 03.2024

Receptionist

Holy Rosary Parish
04.2022 - 06.2022

Patient Care Coordinator

Ultimate Hearing Centers
02.2020 - 06.2020

Sales Associate

JCPenney
09.2019 - 12.2019

No Degree - Elementary/Special Education

Dakota State University

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