Justine Hitt
Travelers Rest,SC
Summary
Dedicated barista with exceptional customer service skills and a focus on cleanliness. Proven ability to manage time effectively and enhance customer experiences, driving loyalty and repeat business.
Detail-oriented professional with hands-on experience in fast-paced hospitality environments. Known for strong team collaboration and cash handling skills, consistently delivering high-quality beverages and maintaining sanitation standards to enhance overall customer satisfaction.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
30 Krieger Ct, Travelers Rest, SC 29690
12.2024 - Current
- Prepared and served high-quality beverages in fast-paced environment.
- Maintained cleanliness and organization of work area to ensure compliance with health standards.
- Engaged customers with friendly service, enhancing overall customer experience.
- Operated espresso machines and grinders efficiently to deliver consistent product quality.
- Used Numerous cleaning chemicals to; Wash dishes, clean machines, clean eating surfaces, and counters.
- Operated cash registers and a drive through.
- Collaborated with team members to optimize workflow and reduce wait times for customers.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Managed over 600 drink crafting per day
Dishwasher
Pizza Inn
515 Roe Center Ct, Travelers Rest, SC 29690
08.2024 - 11.2024
- Operated industrial dishwashing equipment to ensure cleanliness and sanitation compliance.
- Collaborated with kitchen staff to maintain efficient workflow during peak hours.
- Sorted and organized dishes, utensils, and cookware for optimal accessibility.
- Monitored cleaning supplies inventory, assisting in timely reordering processes.
- Implemented time-saving methods that enhanced overall kitchen efficiency.
- Conducted routine maintenance checks on dishwashing machines to prevent operational downtime.
- Maintained a clean work area, adhering to health and safety standards consistently.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Managed over 1,000 dishes per day under limited time and pressure.
Cashier
Publix
5000 Old Buncombe Rd Unit 15, Greenville, SC 29617
06.2023 - 08.2024
- Processed transactions accurately and efficiently using POS systems.
- Assisted customers with inquiries, enhancing overall shopping experience.
- Managed cash register operations, ensuring balanced cash drawers.
- Trained new team members on operational procedures and customer service standards.
- Collaborated with team to maintain cleanliness and organization of checkout area.
- Resolved customer complaints effectively, fostering positive relationships.
- Monitored product pricing and promotions to ensure accuracy at point of sale.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Saw 100s of costumers per day, helping and memorizing each one.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA04-2027
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Opening and closing duties
- Cash handling
- Active listener
- Cleanliness
- Exceptional customer service
- Adaptive and creative
- Cash register operation
- Espresso machine operation
- Beverage preparation
- Safe food handling
- POS systems
- Hospitality service expertise
- Coffee machinery
Accomplishments
- Memorized ingredients and recipes for roughly 50 core drinks but is able to craft over 170,000 drink combinations
- Served individually made coffee drinks to over 600 customers daily.
- Secured first employment at 14 years old
- Efficient enough to complete at-home student controlled schooling, set to graduate early.
Languages
Italian
Limited Working
Interests
- Deep interest and passion in History
- Avid reader
- Music
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- I enjoy helping others and giving back to the community
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Acting and Theater
- Historical Exploration
Timeline
Barista
Starbucks
12.2024 - Current
Dishwasher
Pizza Inn
08.2024 - 11.2024
Cashier
Publix
06.2023 - 08.2024
High School Diploma -
Penn Foster Career School