Justine Hofmann
Murfreesboro,TN
Summary
Experienced Warehouse Manager with a proven track record at TG Promotions, overseeing daily operations and optimizing inventory management. Demonstrated ability to lead teams effectively and implement process improvements that enhance efficiency. Committed to achieving operational excellence and driving productivity in fast-paced environments. Demonstrates a strong work ethic and adaptability in diverse environments. Proven ability to work independently while quickly mastering new skills. Exceptional interpersonal skills facilitate effective collaboration and communication.
Overview
18
18
years of professional experience
Work History
Warehouse Manager
TG Promotions
Murfreesboro, TN
08.2015 - Current
- Monitored staff performance, identified areas for improvement, and provided training as needed.
- Planned and implemented efficient warehousing systems for incoming and outgoing goods.
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Organized regular cycle counts of physical inventory to ensure accuracy of system data.
- Developed strategies to optimize workflow processes in order to maximize productivity.
- Resolved customer complaints related to product quality or delivery issues.
- Generated warehouse shipping documents, packing lists and invoices.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Established and maintained good relations with customers, vendors, and transport companies.
- Facilitated team meetings to communicate goals, updates, and solicit feedback for continuous improvement.
- Led warehouse layout optimization projects, improving workflow and space utilization.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
- Consistently met company and department objectives within budget and time constraints.
Merchandise Associate
JCPenney
Murfreesboro, TN
01.2010 - 07.2015
- Developed creative display ideas that highlighted featured products in a visually appealing manner.
- Processed incoming shipments quickly and accurately, ensuring all products were correctly labeled, priced, and stocked on shelves.
- Provided superior customer service by responding promptly to inquiries and resolving customer complaints.
- Facilitated daily store operations, including replenishing stock and organizing merchandise displays to attract customers and optimize sales.
- Performed regular price checks to identify discrepancies between shelf tags and computerized systems.
- Maintained accurate records of inventory levels and sales data to ensure optimal product availability.
- Assisted customers in locating desired items and provided advice on product features.
- Participated in physical inventories by counting merchandise stored in backroom areas.
- Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion.
- Reorganized sales floor to optimize customer flow and improve product visibility and to promote specific products.
- Assisted in gathering and moving materials and equipment for assigned displays.
- Monitored stock to maintain sufficient quantity of featured product.
Framing Specialist
Jo-Ann Fabrics
Murfreesboro, TN
01.2007 - 01.2010
- Maintained a clean and safe work environment at all times.
- Checked completed frames for accuracy before packaging them for shipment.
- Created estimates for custom frame jobs based on measurements and materials requested by customers.
- Consulted with customers regarding their needs and preferences in selecting framing styles.
- Performed minor repairs such as replacing glass or backing material in existing frames.
- Installed hardware onto framed artwork according to customer instructions.
- Designed creative solutions for displaying large pieces of artwork that required special mounting systems.
- Measured and marked cut lines on materials using ruler or marking gauge.
Education
Bachelor of Science - Photography
Middle Tennessee State University
Murfreesboro, TN12-2011
Skills
- Adobe Illustrator expertise
- Microsoft Excel proficiency
- Workforce management
- Prioritization skills
- Warehouse optimization
- Team supervision
- Production planning
- Logistics coordination
- Work delegation
- Customer care
- Problem-solving abilities
- Shipping and receiving operations
- Quality assurance practices
- Continuous improvement initiatives
Timeline
Warehouse Manager
TG Promotions
08.2015 - Current
Merchandise Associate
JCPenney
01.2010 - 07.2015
Framing Specialist
Jo-Ann Fabrics
01.2007 - 01.2010
Bachelor of Science - Photography
Middle Tennessee State University
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