Justine Johnson
Clearfield,UT
Summary
Dedicated professional with a proven track record in customer service and efficient order fulfillment. Achievements include competing regionally as the best cake decorator, while managing 8 custom orders daily. Committed to enhancing product visibility and ensuring inventory availability for a seamless customer experience.
Overview
8
8
years of professional experience
Work History
Cake Decorator
Smiths Syracuse
06.2025 - 08.2026
- Managed customer orders for custom cakes and treats, fulfilling an average of 8 custom orders daily.
- I based iced cakes quickly and efficiently to meet customer demands. and decorate a cake with borders, sprinkles, and piped messages in 15 minutes.
- Decorated 22 varieties of cakes for display case and sales floor, enhancing product visibility.
- Conducted detailed inventory of ingredients and placed accurate supply orders to ensure stock availability.
IT Purchasing Assistant
RSN Technologies
08.2024 - 06.2025
- Coordinated vendor relations to secure timely delivery of IT equipment to senior living communities.
- Managed customer orders for IT equipment (computers, phones, network gear) using Halo CRM.
- Maintained accurate records and supported purchasing tasks to ensure smooth operations.
- Processed 40–120 service tickets monthly while providing coverage for receptionist and shipping roles.
Parts Driver
Jerry Seiner Buick GMC
11.2023 - 08.2024
- Delivered parts to technicians, enabling timely vehicle repairs.
- Managed inventory and vehicle upkeep to support seamless operations.
- Handled and transported parts safely, minimizing risk of damage.
DoorDash Driver
DoorDash
Layton, Utah
11.2022 - 11.2023
- Achieved Top Dasher status with 95% acceptance rate and maintained 4.85+ star rating, reflecting commitment to quality service.
- Executed 2,500+ deliveries, consistently providing timely and accurate service to customers.
- Delivered food efficiently across various neighborhoods using mobile applications.
- Communicated effectively with customers to ensure order satisfaction and address concerns.
- Navigated routes using GPS technology to optimize delivery times and minimize delays.
Office Assistant
Key Property Management
03.2022 - 11.2022
- Coordinated resident communications, maintained office supplies, and managed vendor relations.
- Facilitated Section 8 compliance and documentation while performing general office duties.
- Assisted with conducting apartment inspections to ensure compliance with housing regulations. and property maintenance.
Barista / Shift Supervisor
Starbucks
04.2018 - 03.2022
- Managed shift operations, overseeing cash handling, inventory, and staff scheduling to maintain service standards.
- Trained new baristas, enhancing customer service experience.
- Recognized as Partner of the Quarter twice and competed in barista championships.
Education
Cosmetology License -
Ogden Weber Technical College
Ogden, UT01-2019
High School Diploma -
Northridge High School
Layton, UT01-2018
Skills
- Cake decoration techniques
- Food safety standards
- Order fulfillment
- Inventory management
- Supplier collaboration
- Customer service
Personal Information
Date of Birth: 01/05/00
Timeline
Cake Decorator
Smiths Syracuse
06.2025 - 08.2026
IT Purchasing Assistant
RSN Technologies
08.2024 - 06.2025
Parts Driver
Jerry Seiner Buick GMC
11.2023 - 08.2024
DoorDash Driver
DoorDash
11.2022 - 11.2023
Office Assistant
Key Property Management
03.2022 - 11.2022
Barista / Shift Supervisor
Starbucks
04.2018 - 03.2022
Cosmetology License -
Ogden Weber Technical College
High School Diploma -
Northridge High School