Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Justine Kaiser

Feasterville,PA

Summary

Flexologist at Stretch Lab, adept in PNF stretching techniques and enhancing client flexibility, complemented by exceptional customer service and active listening skills. Demonstrated ability to increase patient engagement and streamline operations at Healing Touch Physical Therapy & Rehabilitation, showcasing strong organizational and problem-solving abilities. Great time management and organization skills.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Flexologist

Stretch Lab
Newtown
03.2023 - Current

• Check client in studio

• Perform assisted stretching on clients using a PNF stretching technique

• Recommend stretches for client to do at home

• Schedule clients

Physical Therapy Aide

Healing Touch Physical Therapy & Rehabilitation
Feasterville, PA
10.2021 - 03.2023
  • Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
  • Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
  • Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
  • Increased patient engagement with therapeutic exercises through clear instruction, demonstration, and consistent encouragement.
  • Streamlined clinic operations by maintaining a clean, organized environment and performing routine inventory checks on therapy supplies and equipment.

Dental Assistant / Office Manager

Dr. James A. Vito
Wayne, PA
04.2008 - 09.2021
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
  • Educated patients on proper oral hygiene techniques, promoting long-term dental health.
  • Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.

Spa Coordinator

Harmonia Wellness Spa
Wayne, PA
09.2013 - 01.2015

• Managed front desk and operated a multi line phone

• Maintained the schedules of all therapist and their bookings

• Sold spa products and kept inventory

• Kept waiting area and bathrooms tidy

Education

Certificate - Dental Assisting

CHI Institute
Broomall, PA
04.2008

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Flexible and Adaptable
  • Attention to Detail
  • Dependable and Responsible
  • Multitasking
  • Organizational Skills
  • Calm Under Pressure
  • Active Listening

Certification

X-Ray Certified

Timeline

Flexologist

Stretch Lab
03.2023 - Current

Physical Therapy Aide

Healing Touch Physical Therapy & Rehabilitation
10.2021 - 03.2023

Spa Coordinator

Harmonia Wellness Spa
09.2013 - 01.2015

Dental Assistant / Office Manager

Dr. James A. Vito
04.2008 - 09.2021

Certificate - Dental Assisting

CHI Institute
Justine Kaiser