Justine Korn
State College,PA
Summary
I am confident at fostering client relationships and enhancing satisfaction with anyone that I may encounter. My organizational skills and ethical practice have consistently improved service delivery outcomes, establishing a track record of excellence in client advocacy and engagement.
Overview
19
19
years of professional experience
Work History
Case Worker
Go ReEntry
09.2024 - Current
- Monitored case progress for timely completion and compliance with applicable regulations.
- Assessed needs of each client and recommended appropriate services and resources.
- Established trusting relationships with clients, fostering open communication and rapport building.
- Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
Front Desk Associate
YMCA of Centre County
11.2022 - Current
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Organized front desk area to maintain a professional and welcoming appearance for members.
- Greeted members at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors upon arrival, offered assistance, and answered questions to build rapport and retention.
- Answered phones and directed callers to appropriate departments or answered questions they asked.
Personal Assistant
Breezy Acres
04.2021 - 08.2022
- Improved time management of the executive through effective prioritization and organization of tasks.
- I cleaned and maintained the house and venue.
Hair Stylist
Malibu Looks
10.2016 - 08.2018
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Hair Stylist
Bliss
09.2015 - 10.2016
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Hair Stylist
Beyond Looks
11.2005 - 05.2016
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Education
Certified Recovery Specialist
CRS
Altoona, PA01-2024
High School Diploma -
Penns Valley High School
Spring Mills, PA06-2006
No Degree - Cosmetology
Central Pennsylvania Institute of Science And Tech
Bellefonte, PA06-2006
Skills
- Case information confidentiality
- Client interaction
- Highly effective communication
- Client Advocacy
- Assessment skills
- Ethical Practice
- Issue identification and resolution
- Motivational Interviewing
- Self-awareness
- Interpersonal and written communication
- Family engagement
- Organizational Skills
Timeline
Case Worker
Go ReEntry
09.2024 - Current
Front Desk Associate
YMCA of Centre County
11.2022 - Current
Personal Assistant
Breezy Acres
04.2021 - 08.2022
Hair Stylist
Malibu Looks
10.2016 - 08.2018
Hair Stylist
Bliss
09.2015 - 10.2016
Hair Stylist
Beyond Looks
11.2005 - 05.2016
Certified Recovery Specialist
CRS
High School Diploma -
Penns Valley High School
No Degree - Cosmetology
Central Pennsylvania Institute of Science And Tech