Summary
Overview
Work History
Education
Skills
Certification
Websites
Accomplishments
Work Availability
Software
Languages
Interests
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Justine Luis

Justine Luis

UX Leader
Pleasanton,CA

Summary

Accomplished Senior UX Leader with a proven track record at Abercrombie & Fitch, enhancing customer experiences and operational efficiency across product teams. Expert in Figma and Adobe Creative Suite. I've led multi-touchpoint strategies and fostered strong partnerships, significantly improving user interaction and design system initiatives.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Senior UX Manager

Abercrombie & Fitch
New Albany, OH
07.2023 - Current
  • Directed projects aimed at improving customer experiences, complying with WCAG 2.2 standards.
  • Established a design system boosting operational productivity among various teams.
  • Led digital product development, partnering with brand teams to improve user experience.
  • Ensured consistency, quality, and adherence to standards.
  • Analyzed key indicators to assess success and uncover improvement opportunities.

Senior UX Manager

Gap Inc Direct
San Francisco, CA
05.2021 - 06.2023
  • Directed a cross-functional team of seven UX designers and developers to deliver responsive web and mobile app design system experiences.
  • Oversaw the creative process in developing digital products, guaranteeing accessible compliance with branding criteria.
  • Managed annual budgeting and forecasting, optimizing resource allocation.
  • Reduced expenses through effective negotiation of contracts and agreements with suppliers.
  • Foster a culture of creativity, innovation, and high performance within the UX team, emphasizing meticulous attention to detail and quality in design.

Principal UX Visual Designer

Williams-Sonoma
San Francisco, CA
05.2017 - 05.2021
  • Enhanced product consistency and efficiency by leading a multi-tenant design system initiative across six brands.
  • Improved shop experiences by working on several micro front-end (MFE) projects, enhancing the overall user experience.
  • Conducted A and B testing of different design elements to measure effectiveness.
  • Managed multiple projects simultaneously while meeting deadlines and maintaining quality standards.

Adjunct Professor

Academy of Art University
San Francisco, CA
06.2012 - 05.2020
  • Instructed courses on UX design and user experience research.
  • Developed and implemented a curriculum to guide students in completing thesis projects successfully.
  • Served on faculty review committee appraising students' thesis work.

Director of UX

Vitagene
San Francisco, CA
11.2016 - 03.2017
  • Ensured successful Omnichannel experiences by managing project resources, timing, and scope.
  • Optimized website focusing on B2C transactions, enhancing mobile-first usability.
  • Assisted in CMS setup and web page development using innovative templates.

UX Manager

Tesla
Fremont, CA
08.2015 - 11.2016
  • Directed launch strategies for Model X, Model S relaunch, and Powerwall to drive sales growth and elevate brand visibility.
  • Led team of UX and visual designers to align with company vision.
  • Ensured alignment of UX strategies across international teams, achieving a cohesive customer experience globally.

SR UX Desinger

Williams Sonoma
  • Led cross-functional collaborations with product managers, developers, and designers for diverse e-commerce projects.
  • Performed competitive analysis and research on project topics to enhance understanding of customer needs.
  • Explored emerging technologies to inform strategic product roadmap development.
  • Ensured accessibility standards compliance through teamwork with creative and business departments.

Sr Web Designer

Specialized Bicycle Components Inc.
  • Developed interactive applications to optimize user engagement through creative strategies and data-driven analysis.
  • Guided the production of websites through supervision of photo shoots, video shoots, and vision conceptualization.
  • Managed global web content support involving international corporate sites' visual and operational enhancements.
  • Conducted in-person sessions with global subsidiary design teams at their locations.

Education

Master of Arts - Web Design & New Media

Academy of Art University
San Francisco, CA
06-2011

Bachelor of Science - Physical Oceanography

University of Washington
Seattle, WA
06-1999

Skills

  • Adobe Creative Suite Expertise
  • Voice of Customer Insights
  • Strategic Planning
  • Web Accessibility Expertise
  • Rapid Prototyping Techniques
  • Figma Design Expertise
  • Partnership development
  • Vendor management

Certification

  • W3C/EDX training course, 2022
  • UX Immersion Mobile Conference, UI Engineering, 2013
  • UX Week, Adaptive Path, 2011
  • Photoshop World Conference & Expo Workshop, NAPP, 2009

Accomplishments

  • Experience Design Summit, 2016

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Figma

Adobe Suite

Sketch

Microsoft

Languages

English
Native language
French
Elementary (A2)
A2

Interests

Skiing

Cycling

Martial Arts

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Justine LuisUX Leader