Justine Miller
Browns Mills,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
23
23
years of professional experience
Work History
Seasonal Worker
Holland Ridge Farms
Cream Ridge, NJ
04.2024 - 05.2024
- Maintained a high level of professionalism when dealing with difficult customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and provided assistance with ticketing inquiries.
- Consulted with clients to determine their needs in terms of flower types, colors, and styles.
- Greeted customers upon entering the store, providing a friendly and welcoming atmosphere.
- Answered customer inquiries about merchandise and services.
- Informed customers of current sales and promotions.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
Teacher's Assistant
Pemberton Board of Education
Pemberton, NJ
10.2014 - 06.2021
- Supported teachers by preparing materials, setting up equipment, and organizing supplies.
- Participated in professional development opportunities such as workshops or conferences related to teaching practices or educational trends.
- Facilitated small group instruction and activities for students of varying abilities.
- Monitored student progress, providing feedback and support as needed.
- Helped teacher plan lessons utilizing various teaching strategies including hands-on activities and technology integration.
- Assisted teachers with creating and maintaining a safe, orderly learning environment.
- Encouraged positive social behaviors among students through role modeling and conflict resolution techniques.
- Prepared lesson materials, bulletin board displays, exhibits, and demonstrations to assist teachers in classroom preparation.
- Provided one-on-one support to students requiring additional assistance.
- Prepared lesson materials and visual aids to reinforce lesson concepts.
- Organized and maintained library collections, including books, periodicals, audiovisual materials, and electronic resources.
- Planned special events such as story time sessions or book fairs.
- Collaborated with teachers to determine appropriate library resources for curricular units.
- Cleaned and repaired damaged books and library resource materials.
- Administered library programming, including reading groups, author talks, and educational workshops.
- Helped children learn basic skills such as counting, colors, shapes, reading readiness.
- Assisted with or led story time by reading books to children.
- Created and assembled classroom displays and decorations.
Veterinary Receptionist
Oakhurst Veterinary Hospital And Kennels
Oakhurst , NJ
05.2002 - 04.2005
- Communicated with clients regarding their pet's health status or progress reports following a procedure or illness diagnosis.
- Collected samples of bodily fluids to analyze for parasites or other diseases.
- Responded promptly to emergency calls outside normal business hours.
- Provided emotional support to owners whose pets were ill or had passed away due to a terminal illness.
- Educated clients on proper animal nutrition and preventive health care techniques.
- Dispensed prescription medications upon request from veterinarians.
- Performed bookkeeping duties, preparing and sending financial statements or bills.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
- Straightened up waiting room to maintain neat and organized space.
Veterinary Receptionist
Shrewsbury Animal Hospital
Shrewsbury, NJ
08.2002 - 05.2003
- Answered incoming calls, scheduled appointments, and provided information to clients regarding services offered.
- Assisted veterinarians with administrative tasks such as scheduling appointments and maintaining patient files.
- Greeted clients and their pets upon arrival at the clinic.
- Followed up with clients after their visits to ensure satisfaction with services provided.
- Prepared invoices for services rendered at the clinic and collected payments from clients.
- Performed basic bookkeeping functions such as balancing accounts receivable and payable records.
- Provided support to veterinary technicians by preparing necessary documents before each appointment.
- Maintained inventory of pet products such as food, treats, toys, collars, leashes.
- Provided customer service by answering questions related to pet care and medications prescribed by the veterinarian.
- Answered multiple line phone system for busy animal care facility and responded to questions regarding pricing and services.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Straightened up waiting room to maintain neat and organized space.
Wait Staff Member
Thompson's Fish and Chips
Sea Bright , NJ
05.2001 - 08.2002
- Processed payments accurately using cash registers or point-of-sale systems.
- Answered questions about menu selections and made recommendations when requested.
- Delivered food items to customers at their tables in a friendly, courteous manner.
- Demonstrated knowledge of menu items including ingredients and preparation methods for each dish offered on menu.
- Assisted other wait staff members as needed, such as refilling beverages or delivering food to tables.
- Cleared dishes between courses and after guests finished dining.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Managed multiple tasks simultaneously while remaining organized under pressure.
- Resolved customer complaints in a professional manner in order to maintain a positive atmosphere.
- Checked back with customers during meals to ensure satisfaction with food and service.
- Calculated accurate bill amounts and processed cash and credit card payments.
Education
Bachelor of Science - Psychology
Rowan University
Glassboro, NJ05-2026
Associate of Science - Psychology
Rowan College At Burlington County
Mt. Laurel, NJ08-2020
Skills
- Strong Work Ethic
- Problem-solving abilities
- Typing 45 WPM
- Computer Proficiency
- Data Entry
- Office Management
- Meticulous and organized
Affiliations
- Girl Scout Leader for 12 years. Mentoring young women to become tomorrow's leaders.
- Recreation Soccer Coach for 5 years
- PTO president over a span of 10 years
- Community Partner
Timeline
Seasonal Worker
Holland Ridge Farms
04.2024 - 05.2024
Teacher's Assistant
Pemberton Board of Education
10.2014 - 06.2021
Veterinary Receptionist
Shrewsbury Animal Hospital
08.2002 - 05.2003
Veterinary Receptionist
Oakhurst Veterinary Hospital And Kennels
05.2002 - 04.2005
Wait Staff Member
Thompson's Fish and Chips
05.2001 - 08.2002
Bachelor of Science - Psychology
Rowan University
Associate of Science - Psychology
Rowan College At Burlington County
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