Shawna Bailey
Gresham,OR
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
13
13
years of professional experience
Work History
Stay At Home Parent
Stay At Home Parent
06.2021 - Current
Area Relief Specialist
ALSO-Advocates For Life Skills & Opportunities
12.2015 - 06.2021
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Assisted intellectual clients to support independence and well-being.
- Administered medication as directed by physician.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Store Manager
Cricket Wireless
08.2010 - 07.2014
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control, and store opening and closing procedures.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Education
Associate of Science - Business Management: Accounting
Mt. Hood Community College
Gresham, OR06.2024
Skills
- Records Management
- Sales and Marketing
- Verbal and Written Communication
- Time Management
- Invoice Reconciliation
- Supplier Relations
- Coaching and Mentoring
- Microsoft 365
Timeline
Stay At Home Parent
Stay At Home Parent
06.2021 - Current
Area Relief Specialist
ALSO-Advocates For Life Skills & Opportunities
12.2015 - 06.2021
Store Manager
Cricket Wireless
08.2010 - 07.2014
Associate of Science - Business Management: Accounting
Mt. Hood Community College
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