Justine Pitts
Operations lead
Port Jefferson,NY
Summary
Offering strong foundation for role in healthcare administration and keen interest in developing within this field. Brings ability to quickly learn and adapt to healthcare operations and patient management systems. Ready to use and develop my communication and organizational skills.
Overview
9
9
years of professional experience
Work History
Operations Lead (Assistant Office Manager)
Aspen Dental
09.2023 - Current
- Insurance verification and pre-authorization
- Appointment booking and confirmations
- Payment collection
- ADA CDT code input
- Treatment plan and financial assistance consultations
Center Manager
European Wax Center
04.2021 - 09.2023
- Daily tracking of KPI
- Weekly progress meetings with staff
- Bi-weekly payroll
- Shift schedule management
- Package and product sales
- Operating POS system
- Appointment booking and confirmations
Teacher’s Assistant
Planet Kids
03.2020 - 01.2021
- Classroom assistance
- Infant and child care
Assistant Teacher
Developmental Disabilities Institution
10.2019 - 02.2020
- Classroom monitoring
- Transportation aide
- Teaching of: mathematics, reading comprehension, and science in a 1:1 classroom setting
Key Holder
The Cosmetics Company Store
05.2018 - 11.2019
- Operating POS system
- Customer assistance
- Customer service team management
- Incoming shipment management
- Deposit collection
Package Handler
FedEx Ground
08.2017 - 05.2018
- Sorting and splitting packages to van lines
Sales Associate
Michael’s Arts & Crafts Store
08.2016 - 08.2017
- Operating POS system
- Customer assistance
Education
Associate in arts - Liberal Arts And Sciences
Suffolk County Community College
Brentwood, NY01.2021
Skills
- Customer service
- Sales
- Administrative duties
- Management
- Healthcare administration
- Insurance verification
Timeline
Operations Lead (Assistant Office Manager)
Aspen Dental
09.2023 - Current
Center Manager
European Wax Center
04.2021 - 09.2023
Teacher’s Assistant
Planet Kids
03.2020 - 01.2021
Assistant Teacher
Developmental Disabilities Institution
10.2019 - 02.2020
Key Holder
The Cosmetics Company Store
05.2018 - 11.2019
Package Handler
FedEx Ground
08.2017 - 05.2018
Sales Associate
Michael’s Arts & Crafts Store
08.2016 - 08.2017
Associate in arts - Liberal Arts And Sciences
Suffolk County Community College