JUSTINE SHELTON
MEMPHIS
Summary
To obtain a position with focus on teamwork and customer care within an organization that will utilize my work experience, education, and talents to maximize achievements of the organization’s goals.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Health Care Aide
Ellie Mental Healthcare
Memphis Tn
06.2021 - 09.2024
- Provided compassionate care to clients, ensuring comfort and emotional support throughout daily activities.
- Assisted in developing individualized care plans tailored to specific mental health needs of clients.
- Monitored client progress and reported changes to healthcare professionals for timely interventions.
- Facilitated therapeutic activities aimed at improving client social skills and emotional well-being.
Cashier Team Lead
Kfc
Memphis Tn
03.2018 - 05.2020
- Supervised daily operations, ensuring efficient workflow and customer satisfaction.
- Trained and mentored new cashiers, enhancing team performance and service quality.
- Managed cash handling procedures, maintaining accuracy in transactions and reconciliations.
- Implemented process improvements to streamline checkout procedures, reducing wait times.
Education
High School Diploma -
Northwest Prep Academy
Memphis, TN05-2011
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Cash handling
Cleaning and sanitizing
Team collaboration
Customer service excellence
Money handling
Certification
First aid
Timeline
Health Care Aide
Ellie Mental Healthcare
06.2021 - 09.2024
Cashier Team Lead
Kfc
03.2018 - 05.2020
High School Diploma -
Northwest Prep Academy