Justine Smith
Texas City
Summary
Therapeutic professional with extensive background addressing mental health challenges and facilitating client growth. Known for collaborative approach and dedication to achieving meaningful results. Reliable team player with strong skills in conflict resolution and adaptability, ensuring client-centric care. Additionally, over two years of experience with managing program operations and delivering impactful results. Eager to contribute to team success and further develop professional skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Therapist III
Family Service Center Of Galveston County
04.2025 - Current
- Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
- Provided individual, couples, and family therapy sessions to patients suffering from mental health issues and relational struggles.
- Enhanced client well-being through personalized treatment plans tailored to individual needs and goals.
- Maintained and updated patient records, changes in service plans and treatment reports.
- Implemented time management strategies to ensure full caseloads were effectively managed, maintaining high-quality care for all clients.
- Guided clients in development of skills and cognitive behavioral therapy techniques.
- Provided crisis intervention services, offering immediate support during critical times.
- Fostered supportive environment, leading to increased patient satisfaction and engagement.
- Increased therapy accessibility by integrating telehealth options, broadening our reach to those in remote areas.
SMART Program Director/Therapist
Family Service Center Of Galveston County
10.2024 - 03.2025
- Spearheaded program initiatives, driving enhanced engagement and participation.
- Developed strategic plans to align program goals with organizational objectives.
- Strengthened community relationships by fostering collaborative partnerships.
- Provided ongoing direction and leadership for program operations.
- Monitored program performance to identify areas for improvement.
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
- Assessed clients' mental health needs, developed treatment plans and monitored progress.
- Increased therapy accessibility by integrating telehealth options, broadening our reach to those in need.
Juvenile Justice Program Director/Therapist
Family Service Center Of Galveston County
08.2022 - 10.2024
- Developed comprehensive program guidelines for enhanced operational efficiency..
- Fostered innovation by encouraging team collaboration and brainstorming.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Increased stakeholder satisfaction with proactive communication and timely issue resolution.
- Conducted assessments to identify client needs and tailor intervention strategies.
- Improved client coping skills with evidence-based therapeutic techniques.
- Facilitated group therapy sessions for fostering peer support and shared experiences.
- Maintained detailed client records to track progress and modify treatment plans.
- Provided crisis intervention to ensure client safety and stability.
- Facilitated family therapy sessions to improve communication and relationships.
- Collaborated with multidisciplinary teams (probation) to develop and deliver treatment plans and patient care.
Juvenile Justice Therapist III
Family Service Center of Galveston County
01.2020 - 08.2022
- Maintains an assigned caseload, specifically working with youth who have made terroristic threats at school
- Completes case recording and required reports within deadlines
- Provides appropriate referrals
- Maintains accurate clinical records
- Ensures that the programs meet the standards of accrediting bodies and funding sources
- Maintains licensure
- Works with and builds relationships with Galveston County Juvenile Justice Team
- Conducts outreach activities to identify clients, inform community of services and build community collaborative relationships
- Respects and supports client rights, including confidentiality
- Adheres to internal controls and procedures established for department
- Adheres to Galveston County Juvenile Justice Center’s contract requirements
Forensic Evaluation Clinician
Children’s Assessment Center
06.2017 - 01.2020
- Conducts systematic evaluations of children at the request of legal authorities for the explicit purpose of gathering forensically sound information, as part of child sexual abuse investigations to assist decision-making or legal proceedings
- Gathers information regarding social, developmental, emotional, and behavioral functioning as well as abuse- related information and establishes foundation for healing process
- Collaborates with multi-disciplinary investigative team, including law enforcement, medical personnel, CPS, County and District Attorney’s Offices to provide comprehensive findings and service recommendations
- Attends professional trainings, consultations, and weekly clinical supervision to ensure best practice
- Documents sessions and provides written reports, court testimony, and community trainings
Case Manager
Parks Youth Ranch
10.2015 - 06.2017
- Provide case management services for all youth (7-17 years old) in residence at PYR
- Intake, discharge, case management, monitoring, and resource referral
- Coordination of resident staffing to Administrative Team
- Provide referrals and assists clients in accessing assistance from community resources
- Communicate with collaborative community agencies regarding services and appointments
- Transport clients to agencies and services, as needed
- Collaborate with community agencies to advocate for client population needs
- Maintain case records and documentation as appropriate, including service plans, progress notes, intake reports, and incident reports
- Units of service/billing
Psychiatric Technician
The University of Texas Harris County Psychiatric Center
09.2014 - 10.2015
- Provided hands-on care to people (adolescents, teens, adults) with varying degrees of mental illnesses and/or developmental disabilities
- Monitored patients, documented observations, and reported observations to licensed staff
- Conducted environmental rounds on unit, recording patients’ vitals for safety
- Helped maintain a therapeutic and safe environment
- Assisted patients with activities of daily living
- Participated in implementing and formulating patients’ treatment plan
- Utilized crisis management skills
Education
Master of Arts - Counseling
University of Texas at San Antonio
San Antonio, TX12.2012
Bachelor of Science - Psychology
Texas A&M University
College Station, TX12.2009
Skills
- Program development
- Team leadership
- Communication skills
- Active listening
- Documentation and reporting
- Community outreach
- Treatment Planning
- Building rapport
- Organizational skills
- Teamwork and collaboration
Certification
Licensed Professional Counselor (Texas State Board of Examiners of Professional Counselors)
- License number:70535
- Expires:6/30/27
Timeline
Therapist III
Family Service Center Of Galveston County
04.2025 - Current
SMART Program Director/Therapist
Family Service Center Of Galveston County
10.2024 - 03.2025
Juvenile Justice Program Director/Therapist
Family Service Center Of Galveston County
08.2022 - 10.2024
Juvenile Justice Therapist III
Family Service Center of Galveston County
01.2020 - 08.2022
Forensic Evaluation Clinician
Children’s Assessment Center
06.2017 - 01.2020
Case Manager
Parks Youth Ranch
10.2015 - 06.2017
Psychiatric Technician
The University of Texas Harris County Psychiatric Center
09.2014 - 10.2015
Bachelor of Science - Psychology
Texas A&M University
Master of Arts - Counseling
University of Texas at San Antonio
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