Justine Valencia
Tierra Mia Coffee
Anaheim,CA
2
years of professional experience
Adaptable and dependable professional with experience in customer-facing roles and team-based environments. Recognized for cultural sensitivity, public speaking, and cooperative work style. Ready to support busy teams, strengthen participant/ service user experiences, and help meet community goals.
Work History
Barista
6 Months- Assisted teammates during busy periods by coordinating order flow and keeping service moving.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Prepared espresso beverages, brewed coffee, and blended drinks to consistent recipe standards.
- Operated POS system to process orders, payments, and rush-period transactions accurately.
- Delivered friendly customer service while taking orders and resolving basic menu questions.
Customer Service Associate
1 Year 9 Months- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
- Assisted customers with product location, purchases, and store policies
- Processed transactions accurately using point-of-sale systems and cash handling procedures
- Resolved customer questions with clear communication and professional service
Education
Bachelor of Science - Public Health
- 3.91 GPA
- Dean's List
Skills
Fluent in Spanish
Work cooperatively with others
Time management
Friendly and outgoing
Attention to detail
Customer engagement
Public speaking
Team collaboration
Timeline
Barista
Tierra Mia Coffee
05.2026 - CurrentRead More
Customer Service Associate
Wallgreens
08.2024 - 05.2026Read More
California State University Long Beach
Bachelor of Science from Public Health
Read More