Justine Yang
Eugene,OR
Summary
Motivated certified nursing assistant anticipating a long-lasting career in healthcare. Willing to work and thrive in a busy and stressful environment with numerous residents. Able to take constructive feedback to improve work efficiency and adaptability. Determined to provide best of care practices to all residents with full effort and also exhibit excellent teamwork and communication to coworkers to ensure a healthy work environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant 2
Avamere Riverpark Of Eugene
Eugene, OR
09.2022 - Current
- Observed and reported unusual symptoms and changes to charge nurse.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Answered call lights promptly to determine resident needs and maintain resident safety.
- Assisted residents in preparing for activities and social programs.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Rendered hands-on nursing care under direct RN/LPN supervision, adhering to medical center policies and procedures.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Participated in educational programs related to nursing assistant skills development.
- Responded quickly to emergency situations involving sudden illness or injury.
- Participated in regular interdisciplinary team meetings to discuss patient care.
- Assisted nurses with wound care and dressing changes.
- Motivated and encouraged residents to remain active in their daily life activities safely so that they could go home.
- Exhibited excellent teamwork and maintained positive work ethic.
- Assisted coworkers so that residents received proper care during busy periods of the day.
- Trained new hires of shift expectations and educated on high quality resident care.
Personal Shopper (Online Pickup and Delivery)
Walmart
Eugene, Oregon
03.2021 - 05.2022
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Memorized store layouts to fulfill orders using shortest, most efficient route.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Tracked substitutions and informed customers of changes.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Helped customers locate products and checked store system for merchandise at other sites and locations.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Assisted teammates with daily tasks during peak periods.
- Greeted customers and answered product or service questions.
- Maximized efficiency by scanning items quickly and completing as many as 100 orders per hour.
- Maintained positive attitude throughout entire shift.
Restuarant Server/Hostess
New Tin Tin Buffet
Medford, Oregon
03.2020 - 09.2020
- Provided exceptional service to high volume of daily customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Trained new employees on restaurant procedures and plating techniques.
- Addressed complaints to kitchen staff and served replacement items.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Cultivated warm relationships with regular customers.
- Resolved customer and employee complaints to maintain complete customer satisfaction and workforce.
Education
Bachelor of Science - Human Physiology
University of Oregon
Eugene, OR06-2022
Skills
- Condition monitoring
- Patient relations
- Medical terminology knowledge
- Direct patient care
- Infection control procedures
- Care plan implementation
- Patient-focused care
- Quality assurance
- HIPAA compliance
- Transporting patients
- Safety precautions
- Compassionate
- Basic life support
- Ambulation assistance
- Responding to emergencies
- Adaptability
- Calm and level-headed under stressful situations
- Activity planning
- Complex problem-solving
- Bedside manner
- Teamwork and cooperation
- Customer service
- Verbal and written communication
- Positive and attentive attitude
- Attention to detail
- Effective multitasking
- Decision making
- Active listening
Languages
Chinese (Mandarin)
Native/ Bilingual
Certification
- Certified Nursing Assistant 2
- Basic Life Support (CPR and AED) Provider
References
References available upon request.
Timeline
Certified Nursing Assistant 2
Avamere Riverpark Of Eugene
09.2022 - Current
Personal Shopper (Online Pickup and Delivery)
Walmart
03.2021 - 05.2022
Restuarant Server/Hostess
New Tin Tin Buffet
03.2020 - 09.2020
Bachelor of Science - Human Physiology
University of Oregon
- Certified Nursing Assistant 2
- Basic Life Support (CPR and AED) Provider
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