Justin Homer
Chula Vista,CA
Summary
Flexible and adaptable staff leader with stellar work history, motivational approaches, and an upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
5
5
years of professional experience
Work History
Floor Manager
ALLSAINTS
11.2022 - 04.2024
- Stylist Coaching & Team Management,
- Managed daily store operations for smooth functioning and achieving sales targets.
- Flagship Experience & Training in our 5th Ave & SoHo Pop Up Locations
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Managed store inventory and stock levels to maintain availability of products.
- Managed team of 10 employees to maintain smooth-running operations of shop floor.
Machine Operator / Pharmaceutical Tech
Specialty Pharmaceutical Manufacturing
10.2021 - 11.2022
- Batching Assistant,
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Quality Assurance & Control Training
- Operated multiple machines simultaneously to meet production requirements.
- Daily/Weekly/Monthly upkeep of laboratory and other work facilities
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
Team Lead
Tommy Hilfiger Outlet
11.2020 - 03.2021
- Trained new team members by relaying information on company procedures and safety requirements.
- Trained For High Volume Seasonal Foot Traffic
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
Cutco Knives; Sales Representative
Vector Marketing
12.2019 - 03.2020
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Generated new leads through networking and attending industry events.
- Developed and delivered engaging sales presentations to convey product benefits.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Referral Customer Based; Commission Based Pay Out
Cashier/Stock/Sales Associate
Michael Kors Outlet
11.2018 - 11.2019
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
Skills
- Works well with others; Great Social Interaction
- Strong time managements skills and organization skills
- Great leadership skills
- Learns new topics quickly
- Can operate excel or other online applications
- Employee Management
- Customer Relations
- Policy Enforcement
- Operations Management
Timeline
Floor Manager
ALLSAINTS
11.2022 - 04.2024
Machine Operator / Pharmaceutical Tech
Specialty Pharmaceutical Manufacturing
10.2021 - 11.2022
Team Lead
Tommy Hilfiger Outlet
11.2020 - 03.2021
Cutco Knives; Sales Representative
Vector Marketing
12.2019 - 03.2020
Cashier/Stock/Sales Associate
Michael Kors Outlet
11.2018 - 11.2019