Summary
Overview
Work History
Education
Skills
Timeline
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Adrie Diaz

Fresno,CA

Summary

Experienced manager with experience of leadership in high-volume, fast-paced environments. Skilled in staff training, customer service, and daily operations management. Proven track record of improving operational efficiency, increasing sales, and ensuring adherence to food safety and quality standards. Adept at creating a positive team culture and delivering exceptional service to customers.

Overview

6
6
years of professional experience

Work History

Floor Manager

McDonald's
08.2020 - 03.2025
  • Finding best fit positions for crew members based on their individual strengths.
  • Accomplished multiple tasks within established time frames.
  • Utilized computer systems occasionally to support job tasks.
  • Customer service through store phone.
  • Adjusting schedule and preparing for upcoming shifts.
  • Performance Tracking and Evaluations.
  • Managing food and beverages ensuring all health procedures are followed.
  • Managed order fulfillment focusing on both speed and accuracy, meeting time targets and maintaining good quality.
  • Managing Cash Register.
  • Managing Labor.
  • Upkeeping store appearance and ensuring compliance with safety regulations.
  • Managed cash flow by preparing and completing daily deposits
  • Oversaw crew break times, balancing breaks with workflow needs to maintain smooth operations.

Receptionist

1 Stop Auto Shop
01.2019 - 08.2019
  • Answered customer phone calls an received messages.

Education

High School Diploma -

Hoover High School
Fresno, CA
06-2022

Skills

  • good with problem solving
  • punctual
  • good customer service
  • great work ethic
  • brings positive attitude to work place
  • works well under pressure
  • good communication skills
  • attention to detail
  • always striving to accomplish tasks with best ability
  • time management
  • adapts well and flexible

Timeline

Floor Manager

McDonald's
08.2020 - 03.2025

Receptionist

1 Stop Auto Shop
01.2019 - 08.2019

High School Diploma -

Hoover High School

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Adrie Diaz