JUSTIN O BOYKIN
Washington, DC,NE
Summary
Top Secret (TS/SCI) cleared professional with experience supporting secure network environments, specializing in wireless intrusion detection. Proven ability to deliver high-quality customer support while maintaining operational security. Foundation in RF concepts and incident response, with a commitment to advancing expertise in wireless security and threat detection.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Wireless Threat Detection (Monitor and Response)
M.C. Dean
Tysons Corner, Virginia
02.2024 - Current
- Monitored Wireless Intrusion Detection System (WIDS) to identify and analyze suspicious wireless activity, enhancing overall security.
- Respond to potential wireless threats from unauthorized electronic devices with Wi-Fi and Bluetooth capabilities.
- Utilized RF scanning tools (Yorkie Pro, Mesa, Acrylic Tablet) to detect and locate unauthorized wireless devices, mitigating potential security risks.
- Conducted routine Physical RF Scans (Walk-Throughs) to ensure consistent maintenance of wireless security posture, reinforcing compliance with security standards.
- Ensure compliance with security policies and standards.
- Utilize a ticketing system to report and document wireless incidents.
Enterprise IT Support Officer
ManTech (Contract Transition)
Herndon, VA
01.2023 - 02.2024
- Troubleshot IT desktop client issues for multiple departments and offices, ensuring timely resolution and minimal disruption.
- Use of Windows Active Directory to check account access, status, reset passwords and profiles, provide support via remote access.
- Assist customers with various types of technical issues via email, live chat and telephone.
- Supported customers with data connectivity issues, guiding troubleshooting steps and hardware reboots for effective problem resolution.
- Provided field support for hardware and software issues, facilitating quick recovery and minimizing downtime.
- Installed software applications on desktops and laptops using build discs to ensure system readiness.
- Data Transfer Officer responsible for transferring data via network, disc or other media with the use of virus scanning services.
Customer Service IT Officer/ PC Refresh Technician
Cornerstone Defense
Hanover, MD
11.2021 - 01.2023
- Troubleshot daily IT desktop client issues, enhancing support for multiple departments and offices.
- Support customers having data connectivity issues, assisting with troubleshooting steps and rebooting of hardware.
- Assist customers with various types of technical issues via email, live chat and telephone.
- Managed IT setup and service requests for hardware and software, ensuring timely access for end users.
- Responsible for the installation process including preparing devices and accessories for daily deployment, upgrading workstations, completing required documentation, and ensuring decommissioned devices are returned to home site.
- Conducted site surveys by collecting make, model, classification, and network connection information.
- Diagnosed and resolved initial installation issues for end users, improving overall system readiness by analyzing hardware and software configurations.
- Maintain records, logs and lifecycle documentation of work requests.
Network Installer
Jacobs FNS
Reston, VA
04.2021 - 11.2021
- Installed wiring, cabling, and devices to enhance network operations and resolve connectivity issues.
- Installed and repaired network cables, including fiber optic cables, Ethernet cables and other networking cabling and conduits.
- Installed computer hardware such as Workstations, KVM Switch Boxes, Monitors, Keyboards and Mice.
- Collaborated with diverse coworkers to achieve project goals and resolve product-related issues.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Delivered attentive service to customers in person and over the phone, ensuring satisfaction with products and services.
Field Material Control Support
CyberCore Technologies/ Jacobs FNS
Elkridge, MD
07.2019 - 04.2021
- Executed logistics operations to optimize warehouse workflows.
- Managed inventory and property control processes to ensure accurate tracking of assets.
- Coordinated labeling, scanning, and shelving of items to maintain organized inventory.
- Facilitated routine delivery of equipment, supplies, and consumables to support operational needs.
PC Field Support-Hardware Technician
Apex Systems LLC
Falls Church, VA
02.2019 - 07.2019
- Delivered on-site support for computer workstations, servers, printers, peripherals, and teleconferencing equipment to ensure operational efficiency.
- Troubleshot, repaired, and tested workstations, printers, peripherals, and teleconferencing equipment to minimize downtime.
- Installed and configured computer workstations, servers, printers, peripherals, teleconferencing equipment, and associated cabling to meet user requirements.
Logistician
Tech USA Government Solutions
Millersville, MD
11.2018 - 02.2019
- Inventory management and property control.
- Executed daily logistic activities including shipping, receiving, shelving, and deliveries to ensure smooth operations.
- Tracked inventory by recording serial numbers to maintain accurate inventory records.
- Label boxes, shelve and scan in warehouse.
- Process routine inventory by validating receipt of goods and materials.
- Supported inventory management by assisting in the organization and replenishment of goods and materials.
Executive Driver
Beacon Associates Inc./Longeviti LLC.
Sterling, VA
07.2017 - 11.2018
- Transported Deputy Administrator and office personnel efficiently to various locations, ensuring timely arrivals.
- Operated government-owned vehicles and equipment daily to ensure reliable transportation services.
- Adheres to safety regulations and state laws governing vehicle operation and ensures that passengers follow safety regulations.
- Perform daily inspections and report any necessary maintenance needed to ensure proper function and efficient operation of the motor vehicle.
- Completed trip tickets and vehicle service records accurately to maintain detailed logs of all trips.
Education
High School Diploma -
Mckinley Technology High School
Washington, DC06.1990
Certification
- CompTIA SECURITY+ CERTIFICATION
- SKINNY R&D - TSCM CYBER APPLICATIONS CERTIFICATION
- MESA 2.0 SPECTRUM ANALYZER CERTIFICATION
Timeline
Wireless Threat Detection (Monitor and Response)
M.C. Dean
02.2024 - Current
Enterprise IT Support Officer
ManTech (Contract Transition)
01.2023 - 02.2024
Customer Service IT Officer/ PC Refresh Technician
Cornerstone Defense
11.2021 - 01.2023
Network Installer
Jacobs FNS
04.2021 - 11.2021
Field Material Control Support
CyberCore Technologies/ Jacobs FNS
07.2019 - 04.2021
PC Field Support-Hardware Technician
Apex Systems LLC
02.2019 - 07.2019
Logistician
Tech USA Government Solutions
11.2018 - 02.2019
Executive Driver
Beacon Associates Inc./Longeviti LLC.
07.2017 - 11.2018
High School Diploma -
Mckinley Technology High School