Justin Pitre
New Orleans,LA
Summary
Highly motivated and detail-oriented loss prevention professional experienced in detecting, preventing and resolving security breaches, fraudulent activities and theft. Proven ability to remain calm and professional in high-pressure situations. Maintains professionalism and strong customer service standards.
Overview
10
10
years of professional experience
Work History
Valet Attendant
Standard Parking Plus
09.2023 - Current
- Recorded make, model and exact location of each parked vehicle for easy retrieval.
- Parked and retrieved cars carefully to prevent damage and avoid delays.
- Welcomed arriving guests and explained car retrieval procedures.
Valet Attendant
Omni Royal Orleans
05.2023 - Current
- Park and retrieve cars carefully to prevent damage and avoid delays.
- Establish positive guest relationships through consistent delivery of excellent customer service.
- Record make, model and exact location of each parked vehicle for easy retrieval.
Valet Attendant
Premium Parking
03.2023 - Current
- Enter guest vehicle information and location in computerized valet parking system.
- Assist guests with loading and unloading luggage and delivered instructions to front desk for check-in.
- Welcome arriving guests and explained car retrieval procedures.
Loss Prevention Officer
Marriott International, Inc
12.2013 - 01.2024
- Assist sick/injured guests or associates ensuring all documentation, reporting and witness statements have been completed within timely manner.
- Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts.
- Collaborate with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
Lead Security Supervisor
The Roosevelt New Orleans, A Waldorf Astoria Hotel
04.2023 - 09.2023
- Conduct frequent security audits to identify potential problems related to physical security, staff safety and asset protection.
- Analyze and investigated incidents alongside functional management and security supervisors.
- Oversee team of security officers and managed scheduling and performance evaluations.
Loss Prevention Supervisor
Omni Hotels & Resorts
06.2021 - 04.2023
- Oversaw team of up to ten security officers and managed administrative duties, including
scheduling and performance evaluations. - Provided weekly scheduling for loss prevention staff
- Developed daily Lost and Found tracking system for all department associates
Field Supervisor
Brosnan Risk Consultants
03.2021 - 06.2021
- Developed work schedules for all team members to maximize shift coverage.
- Oversaw employee attendance record, handled payroll and ordered new materials for sites.
- Managed safety and security of location to prevent intrusion, criminal activity, vandalism and injuries to workers.
Armed/Unarmed Security Officer
Inner Parish Security Corporation
12.2020 - 03.2021
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.
Security Officer
The Jung Hotel & Residences
09.2018 - 10.2020
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
Education
High School Diploma -
Redeemer-Seton High School
New Orleans, LA05.2005
Skills
- AED, CPR & First-Aid certified
- Scheduling
- Report writing proficiency
- Great communication skills
- MS Office proficiency
- Conflict resolution techniques
- Firearms training
- CCTV Surveillance
- Theft Prevention Training
- Dispatch
Accomplishments
- Achieved perfect attendance for two consecutive years in 2013
- Promoted to Manager on Duty in 2013
- Recipient of "Chairman's Citation" award in 2015
- Recipient of "Masters of Our Craft" award for the month of June/2019
- Nominated for “Host of the Month” in August/2019
- Recipient of “Masters of Our Craft” award for the month of September/2019
- Nominated for Omni Service Champion award in September/2021
- Nominated for Omni Service Champion award in March/2022
- Nominated for Omni Service Champion award in April/2022
- Top 12 for Omni Service Champion cards for 2022
Timeline
Valet Attendant
Standard Parking Plus
09.2023 - Current
Valet Attendant
Omni Royal Orleans
05.2023 - Current
Lead Security Supervisor
The Roosevelt New Orleans, A Waldorf Astoria Hotel
04.2023 - 09.2023
Valet Attendant
Premium Parking
03.2023 - Current
Loss Prevention Supervisor
Omni Hotels & Resorts
06.2021 - 04.2023
Field Supervisor
Brosnan Risk Consultants
03.2021 - 06.2021
Armed/Unarmed Security Officer
Inner Parish Security Corporation
12.2020 - 03.2021
Security Officer
The Jung Hotel & Residences
09.2018 - 10.2020
Loss Prevention Officer
Marriott International, Inc
12.2013 - 01.2024
High School Diploma -
Redeemer-Seton High School
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