Summary
Overview
Work History
Education
Skills
Timeline
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Justin R. Ifill

Amherst,MA

Summary


Passionate care professional with focus on delivering high-quality support to individuals in need. Adept at creating positive relationships and enhancing well-being of those under care. Known for strong team collaboration and adaptability to changing needs, ensuring reliable and effective care. Skilled in personal care assistance and crisis intervention.

Overview

5
5
years of professional experience

Work History

Direct Care Staff

Almadan Care
11.2022 - 02.2025
  • Provide direct support care to Department of Mental Health (DMH) adult clients residing in community-based settings.
  • Enhanced patient well-being by providing compassionate and attentive care in daily routines.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Documented patient progress through detailed record-keeping, contributing to ongoing evaluation of care plans effectiveness.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Assisted with personal hygiene tasks for improved health and dignity of patients.

Assistant infant/ Toddler dance instructor

BloomingBebe
01.2022 - 09.2022
  • Assisted infants/toddlers dance classes
  • Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
  • Enhanced student performance by incorporating diverse dance styles and techniques in lessons.
  • Taught and explained choreography by breaking down steps and demonstrating moves.

Product Development

Abercrombie
04.2021 - 09.2022
  • Monitored industry trends, staying informed about new developments in retail pricing strategies and technologies.
  • Increased store revenue through upselling additional services and retail products to clients.
  • Efficiently managed inventory levels of supplies and retail products while minimizing waste.
  • Improved customer satisfaction by providing timely and efficient retail support services.
  • Assisted with visual merchandising initiatives that resulted in an aesthetically appealing retail environment.
  • Collaborated with team members to meet daily sales goals through upselling salon services and retail products.
  • Conducted market research to identify emerging trends and adjust retail strategies accordingly.

Barista

Dunkin Donuts
07.2020 - 03.2021
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Maintained cleanliness and organization of the workspace, ensuring a safe and welcoming environment for customers.
  • Collaborated with team members to deliver timely and accurate orders during peak hours.
  • Controlled line and crowd with quick, efficient service.
  • Handled cash transactions accurately, maintaining accountability for daily register balances.
  • Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.

Product Researcher

Brandy Melville
09.2019 - 06.2020
  • Monitored industry trends, staying informed about new developments in retail pricing strategies and technologies.
  • Enhanced customer satisfaction by providing efficient and accurate retail processing services.
  • Improved customer satisfaction by providing timely and efficient retail support services.
  • Increased store revenue through upselling additional services and retail products to clients.
  • Efficiently managed inventory levels of supplies and retail products while minimizing waste.
  • Optimized retail space utilization by rearranging product placements according to consumer trends and store layout.

Education

High School Diploma -

Talent Unlimited High School
01.2020

Skills

  • Customer service
  • Attentive listening skills
  • Conflict resolution
  • Documentation
  • Relationship building
  • Support in daily living tasks
  • Interdisciplinary collaboration
  • Patient medication oversight
  • CPR certified

Timeline

Direct Care Staff

Almadan Care
11.2022 - 02.2025

Assistant infant/ Toddler dance instructor

BloomingBebe
01.2022 - 09.2022

Product Development

Abercrombie
04.2021 - 09.2022

Barista

Dunkin Donuts
07.2020 - 03.2021

Product Researcher

Brandy Melville
09.2019 - 06.2020

High School Diploma -

Talent Unlimited High School

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