Justique Carter
Greenwich ,CT
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy and professionalism.
Overview
4
4
years of professional experience
Work History
Care Coordinator
Included Health
01.2023 - Current
- Improved communication among healthcare providers and insurance companies, streamlining the coordination of services for members.
- Assessed member needs and connected them with appropriate resources to ensure optimal health outcomes.
- Managed member caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Maintained accurate and up-to-date documentation of members needs in accordance with HIPAA regulations.
- Advocated for members rights within the healthcare system, working diligently to address concerns or barriers to care.
Social Media Consultant
Lena Hill- Voiceover Professional
01.2022 - 05.2022
- Aid in defining customers brand and desired outcomes and SWOT analysis.
- Managed up to 3 of the clients accounts, ensuring consistent brand voice across platforms.
- Crafted compelling copy for promotional materials, engaging target audiences effectively.
- Created content calendars outlining posting schedules and content themes, keeping all stakeholders informed of upcoming initiatives.
- Conducted comprehensive audience research for better understanding of client needs and audience.
Public Relations Consultant
MOTH Poetic Circus
11.2021 - 01.2022
- Aided the company with reinventing their brand voice and brand identity for their 2022 relaunch.
- Organized and optimized all social media accounts.
- Provided expert counsel to client on best practices in social media management.
- Analyzed competitor activities and adjusted PR strategies accordingly to maintain a competitive edge for clients in their respective industries.
Public Relations Consultant
Mia Caress Inc
10.2021 - 12.2021
- Optimized business website to maintain communication and appropriate dialogue with audiences. Made sure all social media, websites and online were up to date.
- Utilized WIX website SEO system, compiled voice and video clips of recent client work for clients portfolio.
- Provided research assistance on various projects, leading to informed decisions based on accurate information.
- Improved website visibility through development and implementation of SEO strategies.
- Continually maintained and improved company's reputation and positive image in markets served.
Program Director's Assistant
Boys And Girls Club Of Northern Westchester
06.2020 - 10.2020
- Maintained daily camp operations by editing and distributing activity schedules, taking staff temperatures and health checks to adhere to COVID guidelines and regulations and creating important notices for all parents all members and staff.
- Assisted with operations and administrative tasks to support exceptional customer service and sales experiences.
- Prepared and edited correspondence, presentations and memos to foster outstanding communication and responsiveness.
- Updated and maintained confidential databases and records.
Education
B.A. - Public Relations
State University of New York (SUNY) College
Oswego, NYSuny Oswego
Skills
- Software and Tools: Wix website builder, Wix SEO, Google Suite, Microsoft Word, Microsoft Excel, Canva, Project Management Platforms
- Resource Allocation
- Brand Image Alignment
- Content Creation
Timeline
Care Coordinator
Included Health
01.2023 - Current
Social Media Consultant
Lena Hill- Voiceover Professional
01.2022 - 05.2022
Public Relations Consultant
MOTH Poetic Circus
11.2021 - 01.2022
Public Relations Consultant
Mia Caress Inc
10.2021 - 12.2021
Program Director's Assistant
Boys And Girls Club Of Northern Westchester
06.2020 - 10.2020
B.A. - Public Relations
State University of New York (SUNY) College
Suny Oswego
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