Justis Owens
Management Assistant
Hutto,TX
Summary
Management Assistant at Enterprise Rent-A-Car with a commitment to excellence and more than 2 years of experience. Effective team player bringing excellent leadership skills and management skills. Talented in building relationships, managing records and optimizing procedures for maximum efficiency.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Management Assistant
Enterprise Holdings
Austin, TX
11.2020 - Current
- Responsible for managing fleet of vehicles by forecasting on average 30 reservations per day for customers. Determined if the store needed to acquire or remove vehicles to maximize profits.
- Provided assistance with employee development, workflow condition, strategic management, and conflict resolution.
- Revamped new branches when transferred by increasing fleet size and customer service score.
- Established and implemented a competitive sales atmosphere by motivating colleagues.
- Maintained great business relationships with existing accounts consisting of Insurance companies, body shops, and dealerships.
- Drove sales and customer service while assisting guests with rental/insurance services.
Management Trainee
Enterprise Holdings
Austin, Texas
07.2019 - 11.2020
- Worked 40-55+ hour work weeks while gaining on time management/organizational skills.
- Assisted established management staff with operational oversight, business development and process improvement strategies.
- Perfected customer service skills by answering phone calls and interacting with customers to get them into rental vehicles.
- Explained services and products to customers in friendly and engaging way.
Education
Bachelor of Arts - International Business
Maryville College
Maryville, TN 08.2015 - 05.2019
Skills
Customer service
Conflict resolution
Microsoft Excel
Microsoft word
Organizational skills
Operational management
Sales
Accomplishments
Community leader - Enterprise Rent-A-Car
Senior Thesis -2019
Completed a yearlong research project supervised by Dr. John Gallagher to analyze the Foreign Exchange Market in a ten-year span from 2008-2018. Comparing currency values with global events within seven countries to better understand the influence U.S. currency in the global marketplace.
Competed in the Hult Price competition -2017/2018
Developed a company to combat the refugee crisis along with other members. Competed on campus and advanced to rationals in Boston.
Timeline
Management Assistant
Enterprise Holdings
11.2020 - Current
Management Trainee
Enterprise Holdings
07.2019 - 11.2020
Bachelor of Arts - International Business
Maryville College
08.2015 - 05.2019