Justlean LackeyBerg
San Diego,CA
Summary
Dynamic Operations Specialist with a proven track record at Frito-Lay, adept at streamlining processes and enhancing safety protocols. Recognized for exceptional customer service and leadership skills, I excel in fast-paced environments, ensuring operational efficiency and compliance. Detail-oriented and reliable, I thrive in collaborative settings, driving team success and satisfaction.
Overview
7
7
years of professional experience
Work History
Operations Specialist
Frito-Lay
01.2025 - Current
- Collected, arranged, and input product into specific production area.
- Frequently inspected production area to verify proper equipment operation.
- Observed packing operations to verify conformance to specifications.
- Reached & maintained speed for daily & weekly meetings.
- Devised and implemented processes and procedures to streamline operations.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Overnight Team Member
Soapy Joe's Inc
05.2023 - 01.2025
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Handled Monetary Transactions
Customer Support Specialist
Avis Budget Group
02.2020 - 12.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Multitasked to handle diverse customer needs in high-volume [Type] setting, prioritizing tasks to keep up with challenging deadlines.
- Chairman's Desk where we focused on prestige customer & accounts.
- De-Escalated & provided solutions for customers that corresponded within Policies
- Worked with Airport Locations also Air Service such as Netjets XO etc.
- REMOTE
Janitorial Specialist
Encore Staffing
08.2018 - 01.2020
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Reported damages and hazardous conditions to management for further action.
- Checked in and stocked inventory throughout facility.
Education
Tulsa Technology Center
Tulsa, OKGED -
Adult Learning Center
Tulsa, OK10-2008
Skills
- Experience in leadership
- Personnel assessment
- Quantitative skills
- Time-Management
- Hospitality background
- Detail Oriented
- Reliable
- Customer Service
- Warehouse Efficient
- Efficient In Safety
- Fast Learner
- Open when Collaborating & Team Need
Timeline
Operations Specialist
Frito-Lay
01.2025 - Current
Overnight Team Member
Soapy Joe's Inc
05.2023 - 01.2025
Customer Support Specialist
Avis Budget Group
02.2020 - 12.2023
Janitorial Specialist
Encore Staffing
08.2018 - 01.2020
Tulsa Technology Center
GED -
Adult Learning Center
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