Justus Ortiz
Athens,GA
Summary
Energetic and compassionate Candidate with an accomplished background in sales. Proficient in negotiating with clients and growing new product sales. Talented in persuasion and relationship selling. B.S. in Business Administration/Management from Southern New Hampshire University. Passionate about building customer connections and maximizing profit.
Overview
5
5
years of professional experience
Work History
Recruiter/Account Manager
Insight Global
09.2023 - 04.2024
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
Retail Sales Associate
Ashley Furniture Industries
03.2022 - 09.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Screen Printer
Old Guard Graphics
10.2021 - 04.2022
- Installed and repositioned screen printing plates and pressure roles.
- Consistently met deadlines for high-volume orders through effective time management and workflow coordination among team members.
- Prepared, mixed and loaded screen ink.
- Monitored equipment and cloth entering and exiting processing area to prevent and quickly resolve issues.
- Prepared new color formulations and accurately replicated colors.
- Notified supervisors or mechanics of equipment malfunctions.
Sales Representative
Sutherlin Automotive Group
03.2021 - 09.2021
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Developed and implemented sales strategies to increase profits.
Retail Sales Specialist
T-ROC - The Revenue Optimization Companies
10.2020 - 03.2021
- Increased customer satisfaction by providing expert product knowledge and personalized recommendations.
- In a market of 20-30 sales associates I always ranked in top 5 each month.
- Increased sales and customer satisfaction through personalized servicing.
- Provided exceptional customer service by attentively listening to needs and offering tailored solutions.
- Consistently met or exceeded individual sales goals while contributing to overall store success.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Developed strong relationships with customers, resulting in repeat business and loyalty.
Closing Manager
Five Points Bottle Shop
05.2019 - 10.2020
- Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
- Oversaw daily cash deposits ensuring funds were accounted correctly resulting in increased accuracy.
- Maintained a clean and organized store environment, upholding company standards for cleanliness during closing procedures.
- Implemented safety measures for store''s end-of-day operations, reducing potential risks associated with late-night activities such as cash handling or locking doors securely after closeout is completed.
- Stocked empty shelves and assembled merchandise neatly on racks and in displays to prepare for opening shift.
- Ensured smooth transition between shifts by effectively communicating with incoming managers and staff members.
- Developed strong relationships with customers through attentive service and prompt resolution of any concerns or complaints.
- Ensured accurate reporting of daily sales figures, reconciling discrepancies in a timely manner to maintain accurate records.
- Oversaw 5-10 employees
Education
Bachelor of Business Administration - BBA - Business Administration and Management, General
Southern New Hampshire University
Manchester, NH12.2022
Skills
- Self-confidence
- Customer Loyalty
- Merchandising
- Candidate Screening
- Administrative Skills
- Recruiting and Sourcing
- Team Collaboration
- Time Management
- Customer Service
- Problem-Solving
- Cash Handling
- Customer Engagement
Current Position
Insight Global, Recruiter, 09/01/23, Present, 7 months, Atlanta, Georgia
Golf
I have been playing golf since i was maybe 8 or 9. I like ot get out on the weekend with my friend or family and play as much as I can.
Timeline
Recruiter/Account Manager
Insight Global
09.2023 - 04.2024
Retail Sales Associate
Ashley Furniture Industries
03.2022 - 09.2023
Screen Printer
Old Guard Graphics
10.2021 - 04.2022
Sales Representative
Sutherlin Automotive Group
03.2021 - 09.2021
Retail Sales Specialist
T-ROC - The Revenue Optimization Companies
10.2020 - 03.2021
Closing Manager
Five Points Bottle Shop
05.2019 - 10.2020
Bachelor of Business Administration - BBA - Business Administration and Management, General
Southern New Hampshire University
Similar Profiles
NDOLA Q. CARLESTNDOLA Q. CARLEST
Grants and Contracts Consultant at Insight GlobalGrants and Contracts Consultant at Insight Global
Joseph GallagherJoseph Gallagher
Account Manager at Insight GlobalAccount Manager at Insight Global
Geoffrey CastleGeoffrey Castle
ESS Technician at Insight GlobalESS Technician at Insight Global