Justy Lutiker

Work History

Office Manager

Triton Baits & Tackle

08.2023 - 07.2024

Bookkeeping
Payroll
Time Entry
Purchasing
Receiving
Leveraged data and analytics to make informed decisions and drive business improvements.
Set aggressive targets for employees to drive company success and strengthen motivation.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Assisted in organizing and overseeing assignments to drive operational excellence.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
Optimized office space utilization, leading to more efficient and productive work environment.
Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

Lead Bartender

AMVETS

02.2022 - 07.2023

Streamlined inventory management for optimal stock levels and reduced waste.
Elevated overall guest experience by effectively addressing customer complaints and resolving issues promptly.
Coordinated closely with kitchen staff to ensure seamless communication between front-of-house and back-of-house teams.
Ensured compliance with local regulations by consistently checking IDs and promoting responsible alcohol consumption practices among patrons.
Collaborated with the management team to develop promotional events that boosted foot traffic during slow periods.
Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
Managed cash handling procedures accurately, reducing discrepancies in daily financial reports.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Collaborated with management to create enticing promotions for special events and holidays, driving increased foot traffic to the establishment.
Participated in local community events as a representative of the establishment, promoting brand visibility and fostering new business opportunities.
Implemented drink prep procedures, significantly reducing wasted stock.
Assisted in menu development, incorporating seasonal flavors and trends into popular craft cocktails.
Developed a loyal customer base by fostering an engaging and welcoming atmosphere for patrons.
Safeguarded legal compliance by enforcing responsible alcohol consumption policies and verifying age requirements as needed.
Closed out cash register and prepared cashier report at close of business.
Crafted special drink and cocktail menu items for seasonal offerings.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Served high customer volumes during special events, nights, and weekends.
Kept bar presentable and well-stocked to meet customer needs.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Adhered to state laws regarding alcoholic beverage services and customer regulations.

Finance Manager

Best Stop Auto Sales

09.2019 - 06.2020

Reviewed documentation and identified financial discrepancies where applicable.
Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
Processed invoices and contacted appropriate parties for timely payment receipt.
Optimized cash flow with diligent monitoring of accounts receivable and payable.
Negotiated with suppliers to improve payment terms, enhancing cash flow management.
Improved stakeholder confidence with detailed financial analysis and transparent communication.
Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Complied with established internal controls and policies.
Utilized financial software to prepare consolidated financial statements.
Evaluated and negotiated contracts to procure favorable financial terms.
Performed banking, business administration and financial tasks to guarantee five-star service for clients.
Collaborated with C-level executives and stakeholders to develop long-term financial plans.

Car Salesman

Sango Buick GMC

06.2017 - 09.2019

Initiated rollout of new enterprise software solution for sales reporting
Communicated effectively with customers on future problems and repairs that might need to be addressed
Interfaced with management and colleagues in a professional manner
Verified vehicle serviceability by conducting test drives and adjusting controls and systems
Tested vehicles and their components and systems
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices
Contacted other store locations to determine merchandise availability
Built relationships with customers to increase likelihood of repeat business
Greeted customers in a timely fashion while quickly determining their needs
Responded to customer questions and requests in a prompt and efficient manner
Recommended merchandise to customers based on their needs and preferences

Assistant Account Manager/ Sales

Chism Supply

04.2016 - 02.2017

Oversaw sales forecasting, goal setting and performance reporting for all accounts
Monitored market activity and quoted pricing to maintain healthy profit margins
Negotiated prices, terms of sale and service agreements
Created sales contacts with on- and off-premise accounts
Maintained a central database of key contacts, risk ratings, financial impact and key issues
Created proposals for new and repeat customer business transactions
Contacted regular and prospective customers to explain product features and solicit orders
Consulted with clients after sales and contract signings to resolve problems and provide ongoing support
Obtained and evaluated credit information about prospective customers
Wrote sales slips and sales contracts
Completed all cleaning, stocking and organizing tasks in assigned sales area
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices
Greeted customers in a timely fashion while quickly determining their needs
Recommended merchandise to customers based on their needs and preferences
Responded to customer questions and requests in a prompt and efficient manner
Engaged with customers in a sincere and friendly manner
Built relationships with customers to increase likelihood of repeat business

Secretary/ Ward Clerk

Delhi Community Health Center

05.2013 - 08.2015

Developed and produced all office flyer notifications for important policy changes, office news and events
Performed monthly inventory and maintained office and medical supply counts
Performed vitals/glucose testing and assisted in administering injections and urinalysis
Ordered and read lab tests, x-rays, MRIs, Ultrasounds, and EKGs
Interviewed patients to obtain medical information, weight and height measurements and vital signs
Documented patient information obtained from interviews
Assessed patients and documented their medical histories
Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions, and follow-up care
Took and recorded patients' temperature, pulse and blood pressure
Accurately recorded and reported test results according to established procedures
Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients
Provided patient education

Machine Operator

Bemis Shield Pack

09.2010 - 05.2013

Adjusted alignment of drills, cutters, dies, guides, and holding devices
Coordinated and supervised assembly work for couplers and rolling assembly crews
Fabricated large and small parts per drawing and assembled parts as required
Maintained necessary level of communications between shifts
Responsible for achieving production requirements
Trained staff of10 direct labor employees to perform assembly and manufacture of product
Ensured that all health and safety guidelines were followed
Led applicable mechanical design and integrity/reliability issues for static & rotating equipment
Made sure that products were produced on time and are of good quality
Monitored product standards and quality-control programs
Coordinated procedures for facility and equipment maintenance or modification, including the replacement of machines
Prepared and maintained production reports and personnel records
Responsible for the selection and maintenance of equipment
Reviewed processing schedules and production orders concerning inventory requirements, staffing requirements, work procedures and duty assignments, considering budgetary limitations and time constraints
Set and monitored product standards, examining samples of raw products and processing tests, to ensure the quality of all finished products

Summary

Overview

Work History

Office Manager

Lead Bartender

Finance Manager

Car Salesman

Assistant Account Manager/ Sales

Secretary/ Ward Clerk

Machine Operator

Education

High School Diploma - undefined

Skills

Timeline

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