Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Justyce Jackson

Cincinnati,OH

Summary

I am an open and positive communicator with a calm and level-headed approach to managing both routine needs and special challenges. As a responsible and motivated student, I’m ready to apply my education in the workplace, showcasing my excellent technical abilities and strong time management skills. I am a dedicated and adaptable professional with a proactive attitude, a strong work ethic, and effective communication skills, eager to contribute to a dynamic team while supporting organizational goals. Additionally, I’m a versatile problem solver with a proven track record of fostering strong relationships with clients and team members. With experience as a dependable general worker, I efficiently complete tasks in various settings, skilled in manual labor and equipment operation, while maintaining a clean and organized workspace.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Person

Nordstrom
Cincinnati, OH
05.2025 - Current
  • Worked to build relationships with customers and built potential for additional sales.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Set and achieved company defined sales goals.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

Retail Sales Associate

Hair Store
Cincinnati
02.2024 - 01.2025
  • Handled customer feedback, implementing suggestions to improve the shopping experience.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Addressed customer questions and concerns regarding products and services.
  • Managed inventory levels on the sales floor, ensuring optimal stock availability.
  • Described merchandise and explained use, operation and care.
  • Provided product information and answered customer questions.
  • Assessed customer product needs and interests in order to best recommend suitable items.
  • Created price tags and merchandise signs for new items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Used product knowledge to suggest items to match client needs.
  • Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Stocked shelves with merchandise according to company standards.
  • Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
  • Computed purchases and received and processed cash or credit payment.

Server

Cracker Barrel
Cincinnati, OH
01.2023 - 07.2023
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Informed customers of daily specials and signature menu items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Filled condiments and napkin containers during slack periods.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Prepared checks, itemizing total meal costs and taxes.
  • Served food and beverages to patrons and confirmed complete orders.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Stayed informed about daily specials, new menu items, promotions.

Retail Sales Associate

K&G Fashion Superstore
Cincinnati, OH
04.2022 - 12.2022

  • I greeted customers as they entered the store, assisted them with their inquiries, and provided information about our products and services.
  • I handled transactions at the cash register, processed payments, and issued receipts to ensure a smooth checkout experience.
  • I stayed informed about the store’s merchandise, promotions, and policies, which allowed me to assist customers effectively.
  • I encouraged sales by promoting current promotions and upselling additional products to enhance the shopping experience.
  • Made sure all suits and dresses were carefully placed in plastic bags or suit bags after the purchase.
  • Folded garments neatly to prevent any wrinkles and keep them looking fresh

Cashier

LaRosa's Pizzeria
Cincinnati
03.2021 - 04.2022
  • I greeted guests, took their orders, and provided recommendations about the menu to enhance their dining experience.
  • I accurately input orders into the point-of-sale system, making sure all items were recorded correctly.
  • I handled cash, credit, and debit transactions, ensuring that payments were processed accurately.
  • I kept the cashier area clean and organized, managing the cash register and tidying up the dining area.
  • I communicated with the kitchen staff to relay orders and any special requests from customers.

  • As a cashier at LaRosa's Pizzeria, I also had additional responsibilities that involved food preparation and maintaining the salad bar.
  • I prepared fresh salads by assembling ingredients according to customer preferences, ensuring that everything was fresh and presented nicely.
  • I regularly cleaned the salad bar area to maintain hygiene and ensure that all toppings were stocked and organised.
  • I rotated the items in the salad bar to keep everything fresh and appealing, making sure that older items were used first.
  • I retrieved pizzas and other baked items from the conveyor oven, ensuring they were cooked properly and ready for service.
  • I carefully placed the prepared food into boxes for takeout orders, making sure everything was packaged securely and labeled correctly.

Crew Member

McDonald's
Cincinnati, OH
05.2020 - 01.2021
  • Took orders from patrons and input selections into store computer system.
  • Wiped down tables and equipment, swept and refilled stock.
  • Stocked shelves and cases with new or transferred items.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Served food quickly for positive guest experiences.

Education

High School Diploma -

Princeton High School
Cincinnati, OH
06-2023

Passport - Exercise Science

Scarlet Oaks Career Campus
Cincinnati, OH
05-2023

Some College (No Degree) -

Kentucky State University

Some College (No Degree) -

Miami University
Oxford, OH

Skills

  • Customer service
  • Point of sale operation
  • Inventory management
  • Product promotion
  • Effective communication
  • Conflict resolution
  • Attention to detail
  • Time management
  • Team collaboration
  • Friendly and outgoing
  • Customer engagement
  • Problem-solving

Accomplishments

  • Miami University Honors Student
  • Deans List (4x)
  • Honor Roll (every semester both high school and college)

Certification

  • CPR & AED
  • Physical Therapy Aide

Timeline

Sales Person

Nordstrom
05.2025 - Current

Retail Sales Associate

Hair Store
02.2024 - 01.2025

Server

Cracker Barrel
01.2023 - 07.2023

Retail Sales Associate

K&G Fashion Superstore
04.2022 - 12.2022

Cashier

LaRosa's Pizzeria
03.2021 - 04.2022

Crew Member

McDonald's
05.2020 - 01.2021

High School Diploma -

Princeton High School

Passport - Exercise Science

Scarlet Oaks Career Campus

Some College (No Degree) -

Kentucky State University

Some College (No Degree) -

Miami University

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Justyce Jackson