Justyn Deleva
Abingdon,MD
Summary
Operations leader with six years of experience managing global, high-performing teams across the U.S., South Korea, and Vietnam. Certified in Lean Six Sigma and Kaizen Leadership, with a proven track record of optimizing workflows, crafting project execution plans, and orchestrating cross-functional coordination with achievements that span streamlining Cardinal Health operations to driving Amazon-scale initiatives. Known for a collaborative leadership style grounded in diversity, equity, and inclusion, bringing grit and results to high-pressure, mission-driven environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Manager II, Operations - AWD
Amazon
Abingdon, Maryland
12.2024 - Current
- Improved CPLH by 19% in first week and led KRB5 to #1 SDC network rank by Week 11.
- Raised site shout-out compliance from 82% to 241% within 11 weeks, including multiple weeks above 300%, establishing a new benchmark for engagement.
- Launched energy sustainability initiative identifying cost savings of $8K per month by reducing idle power consumption across sortation equipment, conveyors, and panels.
- Championed DEI as Founder & Chapter President of Asians@KRB5, securing $1,500 in external funding to sponsor a state-wide AAPI festival, attracting support from local government and corporate executives.
- Partnered with Cecil College to host career/resume workshops for associates, recruiting 20+ employees into career choice and development programs.
- Maintained 0 recordable injuries through consistent safety standard work, ergonomic improvements, and replacement of conveyors to meet associate feedback.
- Recognized for leadership impact, averaging 0% SLI score and previously selected as champion for the People Pillar.
Operations Supervisor
Cardinal Health
Columbus, OH
07.2023 - 12.2024
- Delivered measurable process improvements, including a 13% error reduction through a Ship DPM reduction project and optimized route sequencing via a Kaizen event for Order to Fulfillment (OTF K1).
- Spearheaded SAP ECC system clean-up and implemented new scanning/staging solutions to support phase two of dock management (OTF K2).
- Revamped Lead SWCL and Trailer/Dock/Release (TDR) workflows, resulting in a new standard operating procedure (SOP) to improve efficiency and compliance.
- Oversaw operations servicing hospital systems such as OhioHealth and Nationwide Children’s, processing up to 16,500 order lines per day with a focus on accuracy and timeliness.
Manager I & II, Operations - Sort Center
Amazon
West Jefferson, Ohio
06.2021 - 07.2023
- Delivered $2M+ in annual savings through process improvement initiatives and $379K in cost reductions within a 5-week period through strategic labor and volume planning.
- Implemented efficiency measures reducing CPT misses by 64.87% and SDT misses by 39.32% month-over-month, while boosting SAM Unload Compliance by 41.56% week-over-week.
- Directed operations across inbound, outbound, small-sort, and dock functions, supervising 30–250 associates, 3P drivers, and supporting up to 1,000 employees site-wide.
- Oversaw processing of 120,000+ packages per shift, contributing to a site record of 230,000+ packages in a single day.
- Monitored up to 78 3PL drivers nightly, ensuring on-time freight processing, staging, and departure for USPS distribution across Ohio.
- Planned and executed daily forecasts, labor allocation, and shift strategies to achieve aggressive productivity and cost benchmarks.
- Developed and coached teams of associates, process assistants, and managers through safety, performance management, and cross-functional collaboration.
- Partnered with 16 peer managers to streamline reporting, compliance, and operational alignment across departments.
Assistant Logistics Manager
Source Net, South Korea
01.2018 - 05.2020
- Oversaw and organized more than $300,000 in inventory through Microsoft Excel and Google Sheets.
- Managed day-to-day shipping and receiving, typically overseeing 2 shipments per 24-hour-period.
- Negotiated with 4 freight companies, which resulted in 1 new contract that reduced overall shipping costs by 20% annually.
- Conducted job interviews, employee performance evaluations and helped manage an ethnically diverse team of 10 people both in-person and virtually.
Education
BBA - Business Administration And Management
Kent State University
Kent, OH 05.2001 -
Skills
- Lean Six Sigma - Yellow Belt
- Lean Six Sigma - White Belt
- Kaizen Leader Certified
- Project Management
- Cross-Functional Collaboration
- Data-Driven Decision Making
- Change Management
- Global Operations
Certification
- LSSYB - Yellow Belt, Cardinal Health
- Kaizen Leader Certified - Cardinal Health
- University of Minnesota: Recruiting, Hiring, and Onboarding Employees
- Yonsei University: First Step Korean
References
References available upon request.
Timeline
Manager II, Operations - AWD
Amazon
12.2024 - Current
Operations Supervisor
Cardinal Health
07.2023 - 12.2024
Manager I & II, Operations - Sort Center
Amazon
06.2021 - 07.2023
Assistant Logistics Manager
Source Net, South Korea
01.2018 - 05.2020
BBA - Business Administration And Management
Kent State University
05.2001 -