Justin Martin

• Enhanced companies global security posture by implementing Zscaler
• Assisted India teams with implementing security enhancements to meet government compliance requirements
• Creating custom solutions to satisfy annual security audit findings
• Assisted senior leadership in managing all aspects of operations
• Set, enforced, and optimized internal policies to maintain responsiveness to demands
• Identified and resolved unauthorized, unsafe, or ineffective practices
• Prioritized tasks and allocated resources appropriately to keep teams focused and productive
• Worked with various teams to reduce duplicative technology and reduce overall operating costs

Promoted to head the internal Engineering team which reflected my already daily tasks. The team consists of various practices that impact the operations at Bounteous.

• Migrated away from Jamf to a new provider. Designed and implemented new system. Operations savings of $100k
• Checked design compliance with product specifications and standards requirements
• Provided technical leadership for company to effectively steer strategic plans and future projects
• In six months saved $200k+ by reducing redundant and non business essential products
• Streamlined zero touch system provisioning for Windows and macOS for support staff
• Designed and implemented control's to revoke and grant admin access to employee systems for Windows & macOS through SSO for improved compliancy requirements
• Help advise and give guidance to management team members

The Archer Group was acquired by Bounteous thanks to the technical framework that was laid for Infosec and the design teams. New title to reflect and aligned more with the company.

• Implemented security measures and software to maintain network integrity
• Identify risks at Bounteous and remediate utilizing The Archer Groups processes and procedures established
• Take controls and revamp Jamf infrastructure utilizing previous custom scripts, packages and workflows
• Identify risks in SaaS products that Bounteous has and mitigate
• Help establish proper support desk at Bounteous
• Assisting in new company acquisitions for integrations and operation tasks
• Training support teams on various new procedures being implemented

Left working for the State of Delaware to take a leap into the fast paced digital agency life. The company at the time was a startup and were less than 30 employees strong.

• Had to implement endpoint management methods and technology to Windows and macOS
• Managed VMware Infrastructure
• Physical server upgrades, migrations and repairs
• Network administration for VLAN configurations, hardware ware upgrades and physical data drop runs
• Help designed and implement policy and procedures for PCI compliance requirements to retain clients growing needs
• Part of business continuity planning team which involved roundtable events
• Designed and implemented AWS infrastructure for both company and client needs
• Supported multi-million dollar clients with technical assistance, guidance or infrastructure needs

Provided tech support and engineering throughout the largest school district in the state of Delaware.

• Supported IT end-user concerns using troubleshooting and root cause analysis to resolve issues
• Took over integrations and implementations of macOS infrastructure at new school location
• Headed implementation of macOS infrastructure
• Network administration for VLAN and network equipment upgrades
• Trained teaching staff on new technology to utilize in classrooms