Juve Lesly Anguiano
Corona,CA
Summary
Detail-oriented operations support specialist with a proven track record of enhancing communication among servers, hosts, and management. Recognized for delivering exceptional customer service and efficiently fulfilling special requests to elevate guest experiences. Core competencies include teamwork, problem-solving, and a commitment to operational excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waitress/Cashier
Baja Fish Tacos
Norco, CA
06.2021 - Current
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Prepared checks, itemizing total meal costs and taxes.
- Worked closely with front-end staff to assist customers.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Greeted customers and provided friendly customer service.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Answered phone calls to assist customers with questions and orders.
- Answered customers' questions and provided information on store procedures or policies.
Education
High School Diploma -
Magnolia High School
Anaheim, CA05-2020
Skills
- Effective Time Management
- Dependable Team Member
- Analytical Problem-Solving Skills
- Proactive
- Adaptability
- Skilled in Technical Tools
Certification
- ECG and Pharmacology
Languages
Spanish
Native/ Bilingual
Timeline
Waitress/Cashier
Baja Fish Tacos
06.2021 - Current
High School Diploma -
Magnolia High School
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