Juvenal Laverde
SAS RETAIL
RUTHERFORD,NJ
2
Languages
1
Certification
34
years of professional experience
Results-oriented Business Administration professional with a specialization in Insurance Management and over 28 years of experience in portfolio management and customer service. Strong background in financial operations, quality auditing, and teamwork. Committed to delivering excellent service and supporting individuals with diverse needs.
Work History
RETAIL ASSOCIATE
4 Years 9 Months- Organized and maintained merchandise displays according to company standards, planograms, and promotional guidelines.
- Monitored inventory levels and coordinated product replenishment to maintain product availability and organized sales-floor conditions.
- Assisted customers by providing product information, answering questions, and delivering a positive shopping experience.
- Supported daily store operations by maintaining merchandise organization, product presentation, and sales-floor readiness.
- Collaborated with backroom teams to efficiently receive, organize, and replenish merchandise.
- Contributed to seasonal promotions and visual merchandising updates to improve product visibility and accessibility.
PORTFOLIO OFFICER
28 Years- Managed client portfolios and financial accounts to optimize investment performance.
- Monitored payments and account performance.
- Maintained client relationships and resolved issues efficiently.
- Maintained client relationships and efficiently resolved issues to enhance client satisfaction.
- Supported internal financial and administrative processes to ensure accuracy and compliance.
Education
BACHELOR’S DEGREE - BUSINESS ADMINISTRATION-INSURANCE MANAGEMENT
TECHNOLOGIST - INSURANCE MANAGEMENT
TECHNICAL PROFESSIONAL - COMMERCIAL INSURANCE MANAGEMENT
Skills
Customer service
Inventory Management
Sales Support
Merchandise Presentation
Teamwork
Problem Solving
Store Operations
Quality Auditing
Account management
Insurance Operations
Analytical Skills
Customer Engagement
Certification
2015 - RESULTS ORIENTATION AND TEAMWORK TRAINING, Dale Carnegie & Associates Inc. - Colombia, 2013 - INTERNAL AUDITOR ISO, SGS Colombia S.A, 2011 - ANALYTICAL SKILLS WORKSHOP, Unipanamericana Institucion Universitaria, 2008 - QUALITY INTERNAL AUDITS ISO, ALTHVIZ Consultores Ltda
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
RETAIL ASSOCIATE
SAS RETAIL
01.2022 - CurrentRead More
PORTFOLIO OFFICER
COMPANIA ASEGURADORA DE FINANZAS CONFIANZA S.A.
01.1993 - 01.2021Read More
SENA
TECHNICAL PROFESSIONAL from COMMERCIAL INSURANCE MANAGEMENT
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Universidad Politecnico Grancolombiano
TECHNOLOGIST from INSURANCE MANAGEMENT
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Universidad Politecnico Grancolombiano
BACHELOR’S DEGREE from BUSINESS ADMINISTRATION-INSURANCE MANAGEMENT
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