JUVENCIA GESILA
Fort Myers,FL
Summary
- Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
- Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Caregiver, Special Needs
Brookdale Senior Living Facility
Fort Myers, FL
06.2022 - 06.2024
Education
High School Diploma -
Dunbar High School
Fort Myers, FL06-2021
Associate of Arts - Nursing
FSW (Florida SouthWestern State Florida)
Fort Myers, FLSkills
- Social Skills Development
- Report Generation
- Customer Relationship Management
- Problem Resolution
- Customer Relations
- Good communication skills
- Customer Service
- Customer Retention
- Sign language proficiency
- First-aid and CPR
- Toileting assistance
- Feeding Assistance
- Personal care assistance
- Attention to Detail
- First Aid Certification
- Team building
- Clear Communication
- Critical Thinking
- Schedule Management
- Medication Management
- Ability to Lift
- Team Collaboration
- Problem-Solving
- Fast Learner
- Account Management
Certification
- HHA (Home Health Care)
Languages
English
Native/ Bilingual
French
Full Professional
Haitian Creole
Native/ Bilingual
Timeline
Caregiver, Special Needs
Brookdale Senior Living Facility
06.2022 - 06.2024
High School Diploma -
Dunbar High School
Associate of Arts - Nursing
FSW (Florida SouthWestern State Florida)