Juventino Casas
Hacienda Heights,CA
Summary
Upbeat, customer-focused Sales Associate with ten years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Friendly and engaged Grocery Sales Associate cross-trained in multiple areas of grocery operations to create uplifting customer experience through exceptional service. Knowledgeably assists customers in purchasing high-quality grocery products and convenient meal solutions. Demonstrated background in working with teams to promote high-quality shopping experience while maintaining overall appearance of store. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Market Team Member
Target
Rowland Heights, CA
05.2018 - Current
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Recognized potential theft situations and alerted supervisor immediately.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Received, processed, and stocked merchandise in accordance with store policies.
- Maintained a clean and organized work area throughout shift.
- Assisted in deli, meat and bakery departments and complied with food and safety regulations to maximize cleanliness and sanitation.
- Coordinated with vendors regarding shipments of new products.
- Addressed customer needs, responding to specific requests.
- Collaborated with team members to maximize productivity and efficiency.
- Followed production orders and company standards to exceed quality scores on consistent basis.
- Assessed company operations for compliance with safety standards.
- Worked hard to learn required tasks quickly to maximize performance.
- Built and maintained working relationships with peers and upper management.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Determined consumer needs to provide products and services appealing to larger market.
- Greeted customers upon entering the store with friendly demeanor.
- Designed and set up advertising signs and displays of merchandise on floor to attract customers.
Store Team Member
Costco
City of Industry, CA
10.2018 - 01.2019
- Assisted in stocking shelves with merchandise.
- Cleaned shelves, counters and tables to maintain organized store.
- Tracked stock levels on a daily basis to ensure sufficient supply of products for sale.
- Bagged or packaged purchases and wrapped gifts.
- Maintained cleanliness of the store, including floors, shelves, counters and restrooms.
- Assisted with unloading deliveries from trucks and organizing them in the back room.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Answered store and merchandise questions and led customers to wanted items.
- Greeted customers to determine wants or needs.
Theater Crew Member
Regal Cinemas
Brea, CA
10.2015 - 10.2018
- Stocked concession stands with food items according to company standards.
- Patrolled hallways and movie rooms during show times and performed security procedures.
- Processed online orders for advanced ticket purchases using computer system software.
- Resolved customer complaints in a professional manner.
- Executed marketing campaigns in order to promote upcoming films and special events held at the theater.
- Maintained cleanliness concession stand by refilling condiments, sanitizing cooking equipment and wiping down glass display cases.
- Provided information regarding show times, new releases and upcoming movies and trailers.
- Maintained cleanliness of the theater throughout shift.
- Performed cash handling duties such as taking payments for tickets or snacks at concession stand.
- Worked closely with team members to ensure smooth operations during busy periods.
- Answered customer questions and concerns regarding tickets, pricing and promotions.
Education
High School Diploma -
Glen A. Wilson High School
Hacienda Heights, CA06-2006
Skills
- Stocking and Replenishing
- Cleanliness and Sanitation
- Cash Handling
- Inventory Management
- Retail Merchandising
- Product Knowledge
- Customer Assistance
- Honest and Dependable
- Inventory and Stocking
- Ability to Lift 40 Pounds
- Reliable and Responsible
- Goal-Driven
- Adaptable and Flexible
Timeline
Store Team Member
Costco
10.2018 - 01.2019
Market Team Member
Target
05.2018 - Current
Theater Crew Member
Regal Cinemas
10.2015 - 10.2018
High School Diploma -
Glen A. Wilson High School