Juventino Paredes
Katy,TX
Summary
Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments. Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems. Seeking to leverage skills and knowledge to contribute to team success.
Overview
7
7
years of professional experience
Work History
Sales Associate
Smoke King Smoke Shop
2026.03 - Current
- Led sales initiatives to enhance customer engagement and drive revenue growth.
- Trained and mentored new staff on product knowledge and sales techniques.
- Developed promotional strategies to increase foot traffic and boost sales performance.
- Maintained inventory accuracy through regular audits and efficient stock management.
- Implemented customer feedback systems to improve service quality and satisfaction rates.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
Warehouse Helper
Champion Wire
2022.08 - 2026.02
- Examined stock to verify conformance to quality specifications.
- Ensured warehouse areas were clean, organized, and secure at all times.
- Moved inventory into allocated spaces within warehouse.
- Interacted with supervisors, leads and work groups to exchange information about immediate tasks.
- Installed protective bracing, padding and strapping to prevent shifting and damage to items being transported.
- Collaborated with team members to optimize efficiency in the warehouse.
Warehouse Organizer
Arnes
2022.05 - 2022.08
- Monitored inventory levels and ensured sufficient stock on hand.
- Maintained a neat, clean, and organized warehouse environment.
- Unloaded trucks to check in merchandise and distribute received inventory to designated production areas.
- Reorganized warehouse stock according to company standards.
Call Center Representative
Senture
2020.08 - 2022.04
- Guided customers in troubleshooting technical issues and addressing customer service inquiries.
- Listened to feedback from call manager and implemented changes in future calls.
- Utilized effective communication skills to provide customers with solutions to their inquiries.
- Learned company policies, rules and performance requirements to achieve successful calling metrics.
- Navigated multiple computer systems and applications and utilized search tools to find information.
- Handled escalated calls professionally by listening carefully to the needs of each individual customer before offering appropriate solutions.
Call Center Representative
Teleperformance
2019.11 - 2020.07
- Used database system to record notes and call information.
- Guided customers in troubleshooting technical issues and addressing customer service inquiries.
- Answered calls, left voicemails and scheduled follow-up calls to drive customer engagement.
- Followed established procedures during calls with customers.
- Determined charges for services requested and arranged for billing.
Package Handler
Del Monte
2019.08 - 2019.11
- Followed all safety regulations and procedures when handling packages.
- Loaded and unloaded packages from trucks, consistently meeting deadlines.
- Identified and resolved errors in package information, pricing, and delivery routes.
- Packaged and sealed items using appropriate labels and materials.
- Reported damaged products and workplace incidents to supervisors for review.
- Compared quantity of goods received to packing list and open purchase order.
Education
Associate of Arts - Barber And Cosmetology
Texas Barber College
8201 S Gessner Rd, Houston,Tx 7703602.2026
High School Diploma - undefined
Mcallen High School
McAllen, TX05.2019
Skills
- Warehouse safety and organization
- Shipping and packaging
- Work assignments management
- Paperwork processing
Timeline
Sales Associate
Smoke King Smoke Shop
2026.03 - Current
Warehouse Helper
Champion Wire
2022.08 - 2026.02
Warehouse Organizer
Arnes
2022.05 - 2022.08
Call Center Representative
Senture
2020.08 - 2022.04
Call Center Representative
Teleperformance
2019.11 - 2020.07
Package Handler
Del Monte
2019.08 - 2019.11
High School Diploma - undefined
Mcallen High School
Associate of Arts - Barber And Cosmetology
Texas Barber College