Juwan Pierre
Pensacola,FL
Summary
Dynamic professional with a proven track record at Publix, enhancing customer satisfaction through meticulous stock replenishment and exceptional customer service. Skilled in workplace safety and effective communication, demonstrated by optimizing store operations and team collaboration. Achieved significant improvements in store efficiency and customer experience.
Overview
8
8
years of professional experience
Work History
Grocery Replenishment Specialist
Publix
05.2018 - Current
- Kept shelves up to date with latest planograms and performed resets.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Operated stockroom equipment such as scissor lifts and balers.
- Received and checked multiple daily deliveries for dairy, frozen, grocery, and HBC products.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Retrieved items for customers and verified prices.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Customer Service/Dishwasher
Rouses Market
01.2017 - 01.2018
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Ovey Comeaux High School
Lafayette, LA05.2015
Skills
- Stock replenishment
- Product Rotation
- Workplace Safety
- Customer Service
- Organization
- Price Checking
- Store Cleaning
- Loss Prevention
- Effective Communication
- Teamwork and Collaboration
Timeline
Grocery Replenishment Specialist
Publix
05.2018 - Current
Customer Service/Dishwasher
Rouses Market
01.2017 - 01.2018
High School Diploma -
Ovey Comeaux High School