Jill Valdez
Inspirational Leader
Fairview,OR
Summary
An inspirational leader experienced in operational management, people development, and service to a diverse population. A talent for analyzing problems, creating effective strategies for growth and fiscal stability and understanding workflow patterns while shepherding program development are the greatest assets I bring to a company. A motivational director with a proven ability to create effective management systems, coaching others to create an atmosphere of teamwork, accountability and joy.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
Work History
Hospice & Bereavement Coordinator
Connected Home Health And Hospice
Portland, OR
03.2020 - Current
- Communicate the benefits of hospice care to patients and their families, interacting with over 100 potential hospice patients per month
- Establish and maintain successful relationships with patients, families and physicians by utilizing exemplary communication and active listening skills
- Protected privacy and delivered comfort to preserve dignity of dying patient and family members
- Direct social services team to provide grief and bereavement support to families after their loved one has passed
- Comforted family members, offered attentive listening and high level of emotional support
Chaplain
Hospice of the Pines
Dewey, AZ
10.2019 - 03.2020
- Provided spiritual and emotional care to terminally ill patients and their families, making spiritual assessments of patients, taking into account mental, emotional, physical and spiritual stresses, and respond with appropriate counseling and care.
- Increased percentage of hospice patients receiving spiritual support from 25% to 80%
- Applied knowledge regarding crisis interventions to assist in emergency situations
- Collaborated with the hospice team as an integral member, promoting the needs of hospice patients and their family.
Executive Director of Community Outreach
Journey Church
Cottonwood, AZ
09.2018 - 11.2019
- Provided leadership over the food pantry, which provided supplemental groceries for an average of 350 families each week
- Resolved problems, improved operations and provided exceptional service
- Together with a group of 70 + volunteers from the community, each week we set up the warehouse and distributed food to those in need
- Developed and implemented performance improvement strategies and plans to promote continuous improvement
- This role afforded me the opportunity to work with the local mental health agency to provide work opportunities for their clients
- Demonstrated respect, friendliness and willingness to help wherever needed
- Developed and maintained courteous and effective working relationships
Director of Human Resources
Yellow Line Digital
Escondido, CA
10.2017 - 07.2018
- Developed a fully functional HR department that carried out the objectives as determine through strategic planning with the executive team.
- Assessed the efficiency of team members, coaching all levels for development, interviewing, hiring, and training new staff.
- Cultivated processes to improve the efficiency and effectiveness in order to best execute core services.
Executive Pastor
LIFE Church
Escondido, CA
10.2008 - 10.2017
- Provided spiritual and administrative leadership to church and managed daily operations
- Initiating and overseeing guest relations, bookkeeping, and to train department leaders
- Provided spiritual care through visitation, counseling and prayer
- Led programs such as worship, study, fellowship and service opportunities
- Officiated special services such as weddings and funerals
Education
BS - Psychology
Capella University
Minneapolis, MN 03.2016 - 01.2017
Biblical Studies
Global University
Springfield, MO 01.2009 - 01.2010
Master of Science - Industrial Organizational Psychology
Capella University
Minneapolis, MN 09.2017 - 08.2018
Skills
Detail-oriented, organized, and self-motivated
Contributing team player
Excellent communication skills and positive attitude
Aptitude for quick assessment of people and processes
Operational expertise of training in design, development, implementation and management of small to mid-sized projects
Timeline
Hospice & Bereavement Coordinator
Connected Home Health And Hospice
03.2020 - Current
Chaplain
Hospice of the Pines
10.2019 - 03.2020
Executive Director of Community Outreach
Journey Church
09.2018 - 11.2019
Director of Human Resources
Yellow Line Digital
10.2017 - 07.2018
Master of Science - Industrial Organizational Psychology
Capella University
09.2017 - 08.2018
BS - Psychology
Capella University
03.2016 - 01.2017
Biblical Studies
Global University
01.2009 - 01.2010
Executive Pastor
LIFE Church
10.2008 - 10.2017