J'Vion Jackson
Denton,TX
Summary
Highly motivated and dependable professional with a well-rounded background in customer service, sales, and logistics. Demonstrated success in consistently achieving outstanding results and delivering exceptional customer experiences. Effective communicator with strong problem-solving abilities and a collaborative approach to teamwork. Seeking an opportunity to leverage these skills and contribute to a dynamic organization in my fields of expertise.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Precision Appliance Leasing
Farmers Branch, TX
11.2023 - Current
- Received daily delivery instructions and route assignments from dispatch.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Ensured accurate completion of all paperwork associated with deliveries.
Amazon Delivery Driver
Amazon DSP
Lewisville, TX
10.2022 - 02.2023
- Ensure prompt and accurate delivery of Amazon packages, meeting strict timelines.
- Safely operate full-sized Amazon Transit Vans, optimizing efficiency in package transportation.
- Exemplify excellent customer service, promptly addressing inquiries and resolving issues with professionalism.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
Inside Sales Representative
PCI
Dallas, TX
04.2022 - 10.2022
- Provided exceptional assistance to clients, guiding them through the order placement process and ensuring their satisfaction with the products and services.
- Collaborated closely with universities, actively participating in data cleaning and updating initiatives to enhance accuracy and integrity of information.
- Maintained comprehensive records of client experiences and success stories, meticulously documenting them for potential use in future publications or marketing materials.
- Acted as a reliable point of contact, promptly addressing inquiries, resolving issues, and building strong client relationships based on trust and reliability.
Warehouse Associate
Assurant
Lewisville, TX
12.2021 - 10.2022
- Maintained organized inventory management by sorting cellular devices during weekend shifts, ensuring accurate tracking and proper inventory levels.
- Utilized scanning systems to effectively track and manage product stock, promoting precision in inventory control.
- Demonstrated care in handling merchandise to prevent damage and uphold product quality standards.
Retail Sales Consultant
AT&T
Lewisville, TX
12.2020 - 04.2022
- Delivered exceptional customer service by assisting customers in selecting suitable services and products, leading to increased sales and overall customer satisfaction.
- Consistently exceeded monthly sales quotas through strategic product recommendations, effectively identifying and addressing customer needs and preferences.
- Ensured a clean and organized store environment, creating an inviting atmosphere for customers and enhancing the overall shopping experience.
- Demonstrated meticulous inventory management, accurately tracking product stock levels, restocking shelves, and coordinating with suppliers to maintain optimal inventory levels.
Cashier
Whataburger
McKinney, TX
06.2018 - 09.2020
- Showcased exceptional proficiency as a cashier, ensuring accurate handling of transactions and providing a seamless customer experience.
- Expedited orders with efficiency and attention to detail, prioritizing prompt delivery of food to customers and upholding high service standards.
- Demonstrated strong problem-solving skills by resolving customer complaints or concerns promptly and professionally, consistently striving to exceed customer expectations.
- Maintained cleanliness and organization of the work area, contributing to a safe and hygienic environment for both staff and customers.
Receptionist
Liberty High School
Frisco, TX
06.2019 - 09.2019
- Provided exceptional support to parents by addressing inquiries and providing accurate information regarding school schedules, important dates, and general school-related information.
- Constructed comprehensive planning boards for the English, History, Math, and Science departments, assisting teachers in effectively organizing curriculum and promoting efficient lesson planning.
- Facilitated the distribution of diplomas, yearbooks, and graduation cords, ensuring smooth logistics for graduation ceremonies and commemorating the achievements of students.
- Maintained a welcoming and professional front desk environment, warmly greeting visitors and promptly addressing their needs or directing them to the appropriate personnel.
Dishwasher/Cook
MovieHouse & Eatery
McKinney, TX
08.2017 - 01.2018
- Assumed the responsibility of preparing and cooking food items to be distributed to movie theaters, adhering to recipe guidelines and maintaining high-quality standards.
- Maintained impeccable cleanliness and sanitation standards in the kitchen area, ensuring a hygienic environment and adherence to health regulations.
- Collaborated closely with kitchen staff, effectively communicating orders and coordinating timely food delivery to movie theaters, optimizing customer satisfaction.
Education
Diploma -
Liberty High School
Frisco, TX06.2019
Skills
- Customer Service Excellence
- Sales and Upselling
- Inventory Management
- Problem-Solving
- Effective Communication
- Attention to Detail
- Time Management
- Team Collaboration
- Multitasking
- Organizational Skills
- Food Preparation
- Data entry
- Microsoft Office Specialist
- macOS
Timeline
Delivery Driver
Precision Appliance Leasing
11.2023 - Current
Amazon Delivery Driver
Amazon DSP
10.2022 - 02.2023
Inside Sales Representative
PCI
04.2022 - 10.2022
Warehouse Associate
Assurant
12.2021 - 10.2022
Retail Sales Consultant
AT&T
12.2020 - 04.2022
Receptionist
Liberty High School
06.2019 - 09.2019
Cashier
Whataburger
06.2018 - 09.2020
Dishwasher/Cook
MovieHouse & Eatery
08.2017 - 01.2018
Diploma -
Liberty High School
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