Jy’Air D Allen

• Provided guidance and direction to subordinates regarding job duties and responsibilities.
• Monitored employee productivity levels on a regular basis to identify areas of improvement.
• Conducted Daily meetings with team members to discuss upcoming tasks, refresher trainings and individual sales goals
• Developed strategies to improve team performance and productivity.
• Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.

• Ensured a seamless and efficient airport journey for day-to-day travelers through the utilization of clear lanes, resulting in improved customer satisfaction.
• Upheld security standards governed by TSA and Homeland Security to ensure the safety of employees and travelers.
• Enrolled new and pre-existing clear plus members daily, maintaining company standards and ensuring customer satisfaction.

• Mentor: Onboarded new ambassadors onto learning team. Trained new ambassadors on how to properly deliver safety basics training & GHT day 1-5 modules
• Load verification: Trained associates to verify mass amounts of cargo weights on aircraft, ensure locks are engaged and fully functional, then cross checking weights and voided positions with load masters.
• Pushback trainer: successfully trained associates on pushback operations with no safety incidents reported.
• Headset operator: Conducted several departure operations including, communicating with pilots, directing associates to collect cones, chocks and to conduct FOD walks to sustain a safe departure procedure.
• Safety Audits: Conducted various safety audits governed by Air Transport International, Atlas Air, ABX Air and Sun Country Airlines to ensure the safety and integrity of all ramp operations.
• Delivered a safe ramp operation by practicing all FAA regulations and staying informed on any AGOM revisions.
• Stand Downs: Delivered stand-downs, AGOMs and gap trainings to associates ensuring they are compliant to current trainings and updates.

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• Cross trainings: training associates standard work and best practices in all different departments of the warehouse
• Training New hires: Coaching new hires to drive productivity and quality, ensures associates understand the importance of safety.
• Trained over 400+ associates at KSBD during in every sort department, fulfilling

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• Allocated the resources needed throughout cross dock operations to sustain daily productivity. Multi-tasked and prioritized projects according to business needs. Utilized constructive planning skills to achieve customer satisfaction.
• Closely communicated with Area Managers and Process assistants to conduct delegated assignments and labor share moves