Jyheim Palmer
Bridgeton,NJ
Summary
Professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers background in customer relations and communication.
Overview
2
2
years of professional experience
Work History
Member Service Representative
Planet Fitness
Millville, New Jersey
11.2020 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Assisted members with correcting account, service and system issues by educating on required forms and technical processes.
- Learned internal systems and related service role duties to provide skilled team backup in handling customer demands.
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
- Assist with cleaning the bathrooms, emptying the trashcans and dusting the workout equipment on the gym floor.
Dishwasher
The Grove At Centerton
Centerton, NJ
03.2020 - 08.2020
- Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots and items used often by kitchen staff.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Kept work area clean, dry and free of debris to prevent incidents and accidents.
- Paid close attention to instructions from supervisor to complete tasks on time.
Education
Bachelor of Science - Health And Physical Education
Virginia State University
Petersburg, VA05.2024
High School Diploma -
Arthur P Schalick High School
Pittsgrove, NJ06.2020
Skills
- Calm and Professional Under Pressure
- Upbeat and Positive Personality
- Efficient and Detail-Oriented
- Team-Oriented and Cooperative
- Patient and Empathetic
Timeline
Member Service Representative
Planet Fitness
11.2020 - Current
Dishwasher
The Grove At Centerton
03.2020 - 08.2020
Bachelor of Science - Health And Physical Education
Virginia State University
High School Diploma -
Arthur P Schalick High School
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